Veterinary Franchise Sales & Development Manager

PetSmart • Phoenix, AZ

2d • Hybrid

About The Position

The Veterinary Franchise Sales & Development Leader is accountable for selling PVS hospital ownership opportunities to qualified veterinarians and converting suitable prospects into franchisees. The franchise sales professional builds and advances a qualified pipeline through proactive sourcing, referrals, professional relationships, digital channels, and conferences. Through consultative conversations, the franchise sales professional assesses candidates’ goals, qualifications, financial readiness, and fit; presents the opportunity accurately; and coordinates with internal partners. Success requires sound judgment, persistence, disciplined follow-through, and effective use of company tools to support sales activity.

Requirements

• Five or more years of experience in niche recruiting, sourcing, business or franchise development, healthcare growth, veterinary services, or another specialized sales or recruiting environment required.
• Proven success meeting or exceeding individual sales, business-development, or recruiting goals and converting qualified prospects into executed agreements or comparable outcomes, including through multi-stage consultative sales or specialized recruiting.
• Strong consultative selling, discovery, negotiation, and relationship-building skills; ability to assess candidate goals, fit, and readiness.
• Ability to manage a multi-stage sales process, identify risks and barriers, and recommend practical next steps.
• Strong verbal and written communication skills.
• Strong organization and accountability; ability to manage priorities, follow through, maintain accurate records, and meet deadlines.
• Ability to travel up to 50%, including overnight travel, as business needs require.

Nice To Haves

• Bachelor’s degree in business administration, marketing, communications, or a related field preferred.
• Franchise sales experience preferred.
• Experience using CRM systems to manage relationships and multi-stage pipelines preferred.
• Experience using professional social platforms or digital prospecting tools to identify prospects and build relationships preferred.

Responsibilities

• Drive PVS hospital ownership opportunities from initial outreach through franchise agreement execution, meeting assigned goals for agreements and planned hospital openings.
• Assess candidate readiness, coordinate required approvals, and maintain progress through fee payment.
• Build and maintain a qualified prospect pipeline through outreach, referrals, professional networks, and approved research tools; guide prospects through next steps.
• Communicate PVS ownership opportunities clearly and accurately, present approved materials and the Franchise Disclosure Document, address general questions, and refer specialized questions to the appropriate partner.
• Identify and engage prospective veterinary partners at conferences and events, qualify leads, document interactions in CRM, and follow up to advance opportunities.
• Partner across functions to advance candidates, coordinate milestones, and resolve issues affecting agreement execution or opening timelines.
• Use pipeline results, sourcing outcomes, candidate and partner feedback, and veterinary market trends to focus activity, identify barriers and conversion opportunities, and improve prospecting and the sales process.
• Demonstrate company values through respectful, accountable, and constructive interactions with candidates and internal partners.
• Maintain accurate CRM records and prepare for candidate and partner discussions to advance ownership opportunities.

Benefits

• Pet-friendly environment, bring your pets to work and enjoy the on-site dog park!
• On-Site Events & Adoptions, enjoy community-building opportunities, including pet adoption days, seasonal celebrations, family events, art events, & holiday festivals
• “Top Dog” gym with equipment, fitness classes, massage therapists, personal trainers, and wellness spaces
• “Sit & Stay” Café serving fresh breakfast and lunch options, snacks, & more
• “Lil Paws” NAEYC-accredited onsite childcare facility providing high-quality early education
• Paid Volunteer Opportunities to spend time doing good for causes close to heart
• Print Center and Business Services, Dry Cleaning, Mother's Rooms, Sustainable Infrastructure & more

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree