Veterinary Emergency Service Head

BluePearl Pet HospitalBrandon, SD
Onsite

About The Position

BluePearl Pet Hospital in Brandon, FL, a thriving suburb of Tampa Bay, is seeking a full-time Emergency Service Head to join our collaborative and highly skilled team. In this role, you’ll work side by side with board-certified specialists in Avian & Exotics, Oncology, Critical Care, Internal Medicine and Surgery, as well as a talented group of ER clinicians and experienced veterinary technicians, many with over a decade of tenure. Together with hospital leadership, you’ll help deliver gold-standard medicine in an environment built on teamwork, trust, and mutual support, while shaping the continued growth and success of our emergency service.

Requirements

  • DVM from accredited university
  • Successfully completed an internship and/or have at least three years of ER experience.

Nice To Haves

  • Previous leadership experience preferred

Responsibilities

  • Manage the schedule for all ER Clinicians, including PTO requests, depending on location.
  • Facilitate regular ER Clinician meetings and participate in hospital leadership meetings.
  • Mentor ER Clinicians and new ER/ICU support staff.
  • Oversee ER Clinician case management and providing guidance as needed on case management decisions.
  • Integrate the emergency and specialty services to successfully manage all hospitalized cases.
  • Act as the sounding board between ER Clinicians and Specialty Clinicians and discuss any concerns with the Medical Director as they arise.
  • Assist in implementation and monitoring of patient safety reporting as it pertains to the emergency department.
  • Actively contribute to recruiting new Emergency Clinicians.
  • Ensure new hires have been assigned a mentor to support retention and engagement.
  • Assist in customer service issues as needed and help management to follow up to resolve issues as appropriate.
  • Partner with hospital leadership to identify opportunities and implement new initiatives for improvement of ER patient care, medical protocols, and client service levels.
  • Stay abreast of hospital environment and issues of concern, working collaboratively with the Medical Director and work in collaboration with P&O and hospital leadership regarding all ER/ICU personnel issues.
  • Assist with performance reviews.
  • Assist management team with client and pDVM concerns when necessary.
  • Work with management team to oversee capital purchases for ICU/ER department.

Benefits

  • Sign-On Bonus of up to $75,000
  • Relocation assistance for qualified candidates
  • Competitive Annual base salary, based on experience.
  • Annual ER Service Head stipend.
  • Additional earning potential through quarterly production bonus, NO NEGATIVE ACCRUAL.
  • Medical, dental, vision, and life insurance
  • Fertility support
  • Paid parental leave
  • Employer-paid short- and long-term disability.
  • 401(k) retirement savings with up to 3.5% company match.
  • Flexible scheduling options
  • Generous paid time off
  • Dedicated programs to promote emotional and mental health
  • Regional Social Workers to support stress management, communication skills, and compassion fatigue
  • LYRA Health - 12 free confidential sessions for emotional and mental health care.
  • Annual continuing education allowances
  • Free CE sessions
  • Access to BluePearl University - our own built-in learning management system that houses resources for system training, continuing education, compliance, and personal development.
  • Learning communities exist for all our training and mentorship programs.
  • Participate in ongoing clinical research, gain mentorship from academic leaders, and contribute to studies that advance veterinary medicine
  • Access to 2,000+ veterinary and health science journals.
  • Coverage for PLIT and DEA license costs, AVMA dues, and more.
  • Complimentary Basic and Advanced Life Support certifications.
  • VETgirl Membership: Free for all Associates.
  • BluePearl Pet Care Discounts
  • Exclusive Discounts on pet supplies, Royal Canin pet food, Mars products, cell phones, and vehicles.
  • Annual Company Store Allowance
  • Plumb’s Veterinary Drugs: Free access for all Associates.
  • Save valuable time with Talk-a-too and Text Expander dictation systems.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

Ph.D. or professional degree

Number of Employees

501-1,000 employees

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