Veterinary Discharge Coordinator

Ethos Veterinary Health•Fort Wayne, IN

9d•$19 - $22•Onsite

About The Position

Northeast Indiana Veterinary Emergency & Specialty Hospital (NIVES) is seeking a Discharge Coordinator to support the process of patient discharges across their emergency and specialty hospital. This role is crucial in ensuring patients go home with the necessary medications and instructions. The Discharge Coordinator will prepare medications, organize discharge materials, and collaborate with medical and client service teams to make the discharge process accurate, timely, and easy for clients to understand.

Requirements

High school diploma or equivalent.
Experience handling medications or coordinating detailed workflows in a veterinary, pharmacy, or healthcare setting.
Strong attention to detail and the ability to perform medication calculations accurately.
Organization and the ability to adjust priorities in a busy hospital.
Clear, compassionate communication with clients and coworkers.
Good judgment about when to bring a question or concern to a veterinarian or licensed veterinary professional.

Responsibilities

Count, measure, package, and label medications according to veterinarian prescriptions and hospital procedures.
Process prescription requests and refills, maintain records, and coordinate with outside pharmacies when needed.
Monitor upcoming discharges and organize medications, written instructions, and follow-up information.
Work with veterinarians, veterinary technicians, and client service team members to resolve outstanding discharge needs.
Communicate discharge readiness to the clinical and client service teams.
Review medication labels and veterinarian-approved instructions with clients within hospital policy.
Follow medication verification procedures and promptly report discrepancies or safety concerns.
Refer medical questions, medication changes, and concerns requiring clinical judgment to a veterinarian.