Veterinary Customer Service Representative

Ethos Veterinary Health • Cockeysville, MD

2d • $18 - $21 • Onsite

About The Position

Atlantic Veterinary Internal Medicine & Oncology in Hunt Valley, MD is hiring a full-time Customer Service Representative to join their outstanding team. This role involves providing excellent customer service in a fast-paced, high-intensity environment, supporting a team of specialists dedicated to patient care and client support. The position requires strong communication skills and a commitment to the company's mission, vision, and values.

Requirements

• Minimum of 1 year of experience in a receptionist setting
• Demonstrated excellence communication skills
• Strong desire to learn and grow in the role.
• Ability to work efficiently and independently in a fast-paced, high-intensity environment.
• Basic computer skills with proficiency in Microsoft Word and Outlook email.
• Proficient in managing multi-line phone systems for efficient communication.

Nice To Haves

• Knowledge of EzyVet and Smartflow software platforms is a plus.
• Prior experience in the veterinary industry is preferred.

Responsibilities

• Provide excellent customer service to clients.
• Manage multi-line phone systems for efficient communication.
• Handle administrative tasks in a fast-paced, high-intensity environment.
• Learn and grow in the role.
• Work efficiently and independently.

Benefits

• Full health care packages (after the initial 60 days)
• CE compensation
• 401(k) retirement options
• Personal pet discounts
• Uniform allowance
• Exciting career path / developmental training
• Medical
• Dental
• Vision
• 401k with employer match
• Paid time off (including sick time)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed