Veterinary Consultation Services Clinician
Colgate•Overland Park, KS
•Hybrid
About The Position
The Hill’s Veterinary Consultation Services Clinician works in tandem with VCS technicians to provide technical services in nutritional counseling and Hill’s product support to veterinary healthcare professionals in North America and as well as support our internal Hill's employees. This position reinforces the appropriate usage, awareness, and endorsement of Hill's products in dietary management. In addition, this position receives feedback from Hill's customers and communicates that feedback to the company.
Requirements
- DVM or equivalent with current license
- 3+ years of clinical experience in an veterinarian environment
- Experienced in Google Suites, MS Word and Excel
Nice To Haves
- Advanced training in nutrition and/or internal medicine
- French speaking-bilingual
- Strong relationship building and teamwork skills
- Excellent coaching and counseling skills
- Ability to work in a high volume consulting environment
- Proficient in typing while talking to document calls
Responsibilities
- Provides individual case consultations, answers questions about clinical and general nutrition, product inquiries or patient concerns, and shares proper use of all Hill’s products via phone calls and email.
- Acts as a source of nutritional expertise and education, helping veterinary professionals understand the clinical benefits of Hill’s products.
- Maintain technical knowledge and professional certifications to assure high standards for accurate and consistent responses to internal and external customers.
- Identifies trends and issues related to product effectiveness and shares information & feedback to the Hill’s Marketing and R&D teams.
- Aligns educational efforts with Hill’s Professional Veterinary Affairs and Customer Development.
- Collaborate with other departments on engagement activities and participate in projects; adding value to the business while developing career skills and relationships across the organization.
- Opportunities to deliver case presentations and nutrition training internally and externally.
Benefits
- medical
- dental
- vision
- basic life insurance
- paid parental leave
- disability coverage
- participation in the 401(k) retirement plan with company matching contributions subject to eligibility requirements
- a minimum of 15 vacation/PTO days
- 13 paid holidays
- Paid sick leave
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Ph.D. or professional degree
