Veterinary Clinical Operations Manager

Ethos Veterinary HealthAlpharetta, GA
$75,000 - $85,000Onsite

About The Position

Alpharetta Veterinary Specialty + Emergency (AVSE) is seeking a full-time Clinical Operations Manager to lead our Emergency and Specialty Services teams in Alpharetta, GA. This leadership opportunity is ideal for an experienced Licensed Veterinary Technician who enjoys mentorship, team development, and supporting high-quality patient care in a specialty and emergency hospital. As Clinical Operations Manager, you’ll work closely with hospital leadership to support daily clinical operations while helping Veterinary Technicians, Veterinary Assistants, and clinical leaders grow professionally. You’ll play an important role in staffing, training, workflow improvement, employee engagement, and the continued development of a collaborative hospital team.

Requirements

  • Minimum 5 years of experience as a Licensed Veterinary Technician, including LVT, RVT, CVT, or VTS credential, required
  • Minimum 3 years of management experience required, and a minimum 1 year of experience managing a team of 50 or more employees required
  • Strong leadership, coaching, mentoring, and team development skills
  • Excellent verbal and written communication skills
  • Strong organizational, problem-solving, and time management abilities
  • Ability to establish priorities and meet organizational goals
  • Results-oriented approach with the ability to balance clinical, operational, and team priorities
  • Professional, positive, and collaborative leadership style
  • Ability to adapt to changing priorities in a fast-paced specialty and emergency hospital
  • Commitment to supporting employee engagement, retention, professional development, and high-quality patient care
  • Fluent English speaking and reading skills required.

Responsibilities

  • Lead the daily operations of the Emergency and Specialty clinical teams while maintaining high standards of patient care
  • Partner with the Hospital Director and Medical Director to establish clinical goals, improve workflows, and support hospital initiatives
  • Serve as a resource and mentor for Veterinary Technicians, Veterinary Assistants, and clinical leaders
  • Promote a collaborative culture centered on teamwork, accountability, and continuous improvement
  • Manage schedules for Veterinary Technicians and Veterinary Assistants
  • Monitor staffing needs and help ensure appropriate team coverage across clinical services
  • Work closely with the hospital’s Training Manager to develop and implement onboarding, training, and competency programs for clinical team members
  • Assist with coordinating training sessions, educational materials, attendance records, and continuing education opportunities
  • Conduct regular meetings focused on performance, employee development, morale, wellness, and professional growth
  • Ensure clinical team members receive the training, resources, and support needed to succeed in their roles
  • Encourage ongoing development of technical and leadership skills
  • Assist the Training Manager with administration of the Veterinary Student and Veterinary Technician externship program
  • Establish clear expectations and provide coaching, performance feedback, and accountability for clinical staff
  • Collaborate with supervisors and department leaders to address staffing needs, workflow challenges, and operational priorities
  • Support employee engagement, retention, and career development
  • Model a professional, positive, collaborative leadership style and the hospital’s core values
  • Participate in bi-weekly leadership meetings with the Hospital Director, Medical Director, and department leaders
  • Conduct weekly meetings with the Hospital Director regarding hospital staffing and provider needs
  • Assist with planning and conducting staff continuing education opportunities
  • Serve as a key member of the Education Committee
  • Support hospital-wide initiatives related to patient care, staffing, equipment, operations, and quality improvement
  • Perform additional leadership responsibilities as assigned

Benefits

  • Medical, Dental, and Vision insurance
  • 401(k) with employer match
  • Paid Time Off (PTO) + holidays
  • Uniform allowance
  • Employee pet discount
  • Life Insurance and Short/Long-Term Disability
  • Employee Assistance Program (EAP)
  • Continuing Education (CE) allowance
  • Professional development support
  • Veterinary Technician Specialist (VTS) advancement support
  • Collaborative leadership environment with direct partnership with hospital leadership
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