Veterinary Client Service Representative
About The Position
Join the VCA Far Country Animal Hospital Team! We are a small animal, AAHA accredited general practice in the beautiful Matanuska Valley. We are a growing team seeking to grow, learn and be the best that we can be. Our team values empathy, humor, work-life balance, compassionate patient care, integrity. VCA Far Country Animal Hospital is seeking to add a front-of-house Rock Star to our team. The successful candidate will have solid multi-tasking skills, impeccable customer service and perform with a high level of accuracy - all with a smile on your face! The team at VCA Far Country is fun, hardworking and we strive to take the best possible care of our patients and clients.
Requirements
- Detail oriented and has the ability to own their oversights and mistakes
- Adept at learning new information quickly and are largely self-directed in performing their work
- Able to take feedback and direction well, with a positive can-do attitude
- Has an upbeat attitude with calm demeanor, can handle stressful periods in the work day
- Absolutely committed to making the clinic the best possible environment for clients and co-workers alike
Responsibilities
- Greeting clients, answering multi line phone system, making appointments
- Cash handling-collecting deposits and processing payments
- Managing medical records, reports and correspondence
- Ensuring lobby and other client accessible areas are neat, clean and free from odors.
- Computer literacy, Able to utilize Word, Excel, Outlook and be adept at learning new software
Benefits
- Access to the people and financial resources of a large veterinary community
- Leadership opportunities
- Career development programs
- Opportunities to give back through strong Shelter partnerships and VCA Charities
- CE allowance
- Tuition support and sponsorships
- Vet Tech license reimbursement
- Free wellness subscriptions (Head Space)
- Referral bonuses
- Competitive wage
- Medical, dental & vision insurance
- Life, long and short term disability insurance
- Paid parental leave
- Paid vacation and sick time
- 401(k)
- Generous employee pet discounts
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
