Veterinary Client Service Representative - Morristown, NJ

Veritas Veterinary PartnersMorristown, NJ
$17 - $22Onsite

About The Position

Garden State Veterinary Specialists Morristown is excited to announce we are hiring a Veterinary Client Services Representatives to join our growing outpatient surgery team! This role is crucial in providing a high level of service to clients, managing administrative tasks, and supporting the veterinary team. The position offers a consistent weekday schedule, promoting work-life balance. Veritas Veterinary Partners is dedicated to building a network of trust and opportunity for veterinary professionals, specializing in supporting Specialty and Emergency care hospitals. They focus on exceptional care, bringing together highly trained veterinarians, technicians, and teammates committed to patient well-being, guided by the principles of 'Truth in Medicine and Trust in Partnerships'.

Requirements

  • At least 1 year of client service experience
  • Ability to communicate with confidence and compassion
  • Ability to multitask
  • Ability to navigate financial conversations professionally and comfortably
  • Empathy, patience, and genuine care
  • Professionalism with a warm, welcoming personality
  • Ability to collaborate with a team
  • Positivity, curiosity, honesty, and eagerness to grow
  • Ability to have fun while making a difference
  • Ability to speak, read, and write English proficiently

Nice To Haves

  • Experience in a fast-paced environment
  • Additional fluency in other languages

Responsibilities

  • Answering phones
  • Managing data entry
  • Handling billing
  • Scheduling appointments
  • Communicating with clients and veterinary teams
  • Navigating financial conversations professionally
  • Providing empathy, patience, and genuine care to pet parents during stressful moments
  • Collaborating with a supportive team

Benefits

  • Competitive salary based on your level of experience
  • Health, dental, and vision insurance, with HSA option- some plans paid 100%
  • Maternity/Paternity leave
  • Retirement Plan – 401K with employer match
  • Licensing fees paid for credentialed technicians
  • Employee Referral Bonus
  • Paid Time off
  • Mental health support with Talkspace
  • Uniforms provided
  • Sign On Bonus (Full Time and credentialed technicians eligible)
  • Pet discounts for medical care
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