Veterinary Client Service Coordinator

BluePearl Vet, LLC
Onsite

About The Position

Skylos Sports Medicine, a BluePearl Partner, is seeking a Veterinary Receptionist to join their team in Ellicott City, MD. This role requires a compassionate, organized, and communicative individual who can effectively manage client needs, process payments, and coordinate appointments. The Veterinary Receptionist also serves as a liaison between clients and service agencies during sensitive times related to pet remains, ensuring a complete, accurate, and compassionate process.

Requirements

  • Compassionate listener, approachable, and welcoming.
  • Organized and effective at multi-tasking.
  • Clear, professional, and efficient communication.
  • Unrestricted, current authorization to work in the U.S. and not require future sponsorship for an employment-based green card.

Responsibilities

  • Assess clients needs upon arrival as well as the patient's general condition.
  • Collect deposits and payments for services.
  • Confirm all appointments in advance ensuring clients receive accurate information about preparing their pet for the appointment.
  • Serve as a liaison between clients and service agencies during handling of pet remains by ensuring a complete, accurate, and compassionate process.

Benefits

  • Comprehensive medical, dental, vision
  • 401(k)
  • PTO
  • Paid parental leave
  • Annual CE allowance
  • Free training
  • Access to 2,000+ medical journals
  • Licensure support
  • VTNE support
  • VTS support
  • Company-paid disability coverage
  • Mental health support, including 12 free therapy sessions annually
  • Pet insurance
  • Associate discounts
  • Scrub allowance
  • Referral bonuses
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