Part-Time Veterinary Client Care Specialist / Receptionist

COMPANION ANIMAL MEDICAL CENTER • Town of Rotterdam, NY

9d • $17 - $21 • Onsite

About The Position

Companion Animal Medical Center is seeking a friendly, organized, and dependable Client Care Specialist to join our growing team! This position is ideal for someone who enjoys working with people and animals, thrives in a fast-paced environment, and can provide compassionate, professional customer service during both routine and emotional situations. Our Client Care Specialists are the first and last faces our clients see and play a huge role in creating a positive experience for both pets and their owners.

Requirements

• Strong customer service and communication skills
• Ability to multitask and stay organized in a busy environment
• Positive, professional, and team-oriented attitude
• Strong attention to detail
• Comfortable working with cats and dogs
• Ability to handle emotionally charged situations professionally and compassionately
• Basic computer proficiency (Windows, Microsoft Office, etc.)
• Reliable work ethic and willingness to help where needed

Nice To Haves

• Veterinary, medical office, animal care, kennel, or boarding experience preferred
• Experience with Impromed veterinary software is a plus, but not required

Responsibilities

• Greeting clients and patients in a warm and professional manner
• Managing multiple phone lines
• Scheduling appointments, procedures, boarding, and bathing appointments
• Checking clients in and out
• Processing payments and maintaining accurate records
• Communicating clearly with doctors, technicians, and clients
• Assisting with prescription food and preventative refill requests
• Maintaining electronic medical records
• Making reminder calls and client follow-ups
• Restocking and helping maintain an organized front office
• Assisting with general cleanliness of reception areas
• Supporting clients compassionately during difficult or emotional visits

Benefits

• 401(k)
• Employee discount
• Paid time off

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed