Veterinary Cardiology Coordinator

Ethos Veterinary Health • Charleston, SC

8d • Onsite

About The Position

Charleston Veterinary Referral Center is hiring a full- time Veterinary Coordinator to support our Cardiology team! If you love working in a fast- paced environment and want to increase your knowledge and skills, we would like to meet you!

About the Role: The Specialty Department Coordinator will work closely with the medical staff, doctors, the Client Care department, and clients, acting as a liaison between parties. This role is instrumental in facilitating effective communication, coordination, and collaboration both within the specialty department and the client care department. The Specialty Department Coordinator will facilitate communication from the respective department to clients.

About You: A skilled and motivated individual who pays attention to detail, has strong communication skills with both clients and team members, and the has ability to multi-task with a positive outlook in a fast- paced environment.

Requirements

• At least 2 years of veterinary experience.
• Excellent organizational skills and attention to detail.
• Excellent time management skills.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to act with integrity, professionalism, and confidentiality.
• Strong work ethic and positive attitude.
• Excellent communication skills, verbal & written, with doctors, coworkers, and clients.
• Maintain a professional, positive, and encouraging attitude.

Responsibilities

• Presenting treatment plans and accurately handling financial transactions for patients in a professional and supportive manner.
• Managing department appointment checkouts and scheduling any necessary follow-ups.
• Obtaining rDVM records to ensure they are complete and attached to each patient’s file.
• Staying on top of department communications—monitoring email, voicemail, eReferrals, and eBookings—to respond appropriately and keep appointments moving smoothly.
• Ensuring CPR statuses are current and documented.
• Overseeing prescription requests across multiple platforms.
• Coordinating with pharmacies to make sure medications are filled once approved.
• Assisting clients through pet insurance claims.
• Preparing outside referrals when needed.
• Serving as a consistent point of contact for client care within the department, helping maintain strong service quality and efficiency.
• Sharing finalized medical records with both rDVMs and clients.
• Managing communication across multiple platforms like text, email, walkie, and specialty apps.
• Supporting sensitive services such as euthanasia coordination—making sure all paperwork and financial arrangements are handled thoughtfully and efficiently.

Benefits

• Health insurance
• Employer Paid Pet insurance
• Generous paid time off and paid sick time
• Prioritization of work life balance
• 401k planning with employer matching structure
• Tuition reimbursement assistance for those looking to enroll in tech school and obtain LVT
• Financial support to those looking to obtain their VTS certification
• Out of state license transfer costs covered by CVRC, relocation assistance available when applicable
• CE Benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed