Veterinary Assistant - Brandermill Animal Hospital

VetEvolve • Midlothian, VA

1d • Onsite

About The Position

Brandermill Animal Hospital is seeking a Full Time Veterinary Assistant to join our team! We are searching for a candidate with strong client education and patient care skills who thrives in a fast-paced team environment. The primary responsibility of the Veterinary Assistant is to advocate for our patients and work together with our clients to help them take excellent care of their pets. The ideal candidate is skilled in relationship building and demonstrates empathy when communicating in person and over the phone. Responsibilities include client education, animal handling, patient treatment, medical record management, lab sampling and processing, prescription filling and invoicing. As a representative of our hospital, a veterinary assistant must prioritize courtesy, compassion, and a positive attitude in all interactions with clients, patients, and coworkers. Previous animal handling and customer service experience is required. Experience with Idexx Cornerstone is a plus.

Requirements

• Previous animal handling experience
• Previous customer service experience
• Strong client education skills
• Strong patient care skills
• Ability to thrive in a fast-paced team environment
• Skilled in relationship building
• Demonstrates empathy when communicating in person and over the phone
• Prioritize courtesy, compassion, and a positive attitude in all interactions
• Desire to make a difference in the lives of our patients and their people
• Solution-oriented, adaptable, and resilient when faced with a challenge
• Demonstrate emotional intelligence and communicate with confidence
• High attention to detail
• Skilled in managing multiple priorities

Nice To Haves

• Experience with Idexx Cornerstone

Responsibilities

• Client education
• Animal handling
• Patient treatment
• Medical record management
• Lab sampling and processing
• Prescription filling
• Invoicing

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• 401(k) retirement plan
• Employee discount
• Paid time off
• Paid holidays
• Employee assistance program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed