Veterinary Assistant, Emergency

Ethos Veterinary Health•West Springfield, MA

6d•Onsite

About The Position

Join the Veterinary Emergency & Specialty Hospital (VESH) nestled in vibrant West Springfield, MA, where we're on the lookout for passionate Veterinary Assistants like you to complement our dynamic team! VESH supports primary care veterinarians with the evaluation and treatment of pets affected by trauma, chronic issues, serious illness, or unusual disorders requiring advanced training along with providing critical & emergency pet care. We offer a variety of specialty services including Advanced Imaging (CT), Internal Medicine, Surgery, and of course Emergency and Critical Care.

Requirements

Confident, skilled, and experienced Veterinary Assistant dedicated to outstanding client service and excellent patient care.
Friendly, compassionate, dependable, and genuinely wants to make a difference.
Understands the importance of maintaining a positive, respectful, uplifting hospital culture and genuinely loves working with people that share that same value.
Diligent worker who takes initiative and contributes to the operation of the entire hospital, will help get all the day’s duties done!
Eager to continue enhancing skill set and enjoys learning & collaborating with a team.
Fluent English skills (speaking & reading) are required for the role.

Responsibilities

Assist in all aspects of patient exams, including equipment setup, taking patient history, animal restraint, radiographs, owner take-home instructions, filling prescriptions, and scheduling appointments.
Engage with clients through phone, email, and in-person interactions.
Ensure exam rooms are clean and ready, record vital signs (TPR, weight, etc.) in the system.
Perform cage cleaning, feeding, walking, bathing, and monitor cages to maintain cleanliness. Retrieve and return animals to/from owners, ensuring animals are clean and IV catheters are removed. Collect and return all belongings to owners.
Admit animals for hospital care, ensuring proper identification for each.
Maintain cleanliness in the hospital treatment area, including cage cleaning, laundry, treatment tables, and exam rooms.
Regularly stock hospital supplies and assist with deliveries.
Accurately document information in patient medical records.
Ensure exam and procedure rooms are well-stocked and items are readily available.