Veterinary Assistant-Heritage Pet Hospital
About The Position
Heritage Pet Hospital is seeking a Full-Time Veterinary Assistant to join their award-winning and rapidly growing practice. The hospital is moving into a brand-new, state-of-the-art facility in 2026. Heritage Pet Hospital is committed to strengthening the bond between pets and their families and empowering their team. The hospital provides comprehensive veterinary care, including preventive medicine, dentistry, nutritional counseling, exotic pet care, in-house diagnostics, and soft-tissue surgery. The new facility will feature modern equipment, thoughtfully designed spaces, and expanded diagnostic capabilities to support efficiency, teamwork, and high-quality medicine. The Veterinary Assistant supports and assists Veterinarians and Veterinary Technicians, ensuring the safety of pets and clients, and the continuity of quality veterinary care. They work to keep pets safe and comfortable during their visit.
Requirements
- High School Diploma or GED required
- Broad knowledge of animal science
- Basic knowledge of pharmacology
- Proficiency with a variety of computer programs including Microsoft Outlook, Word and industry internet sites
- Basic written, verbal, and active listening communication skills with a customer-oriented approach
- Basic mathematical skills to ensure the administration of accurate drug and fluid doses
- Basic analytical, critical thinking, judgement, and problem-solving skills
- Compassion and empathy for both pets and pet owners
- Interact with a variety of clients and employees in a professional, caring, compassionate, and tactful manner
- Strong attention to detail and high level of accuracy
- Strong organizational and time management skills, including managing multiple priorities
- Handle and maintain sensitive and confidential information with discretion
- Maintain a calm demeanor in a work environment that fluctuates from orderly to fast paced and stressful
Nice To Haves
- Certificate of completion from a NAVTA-approved Veterinary Assistant program preferred
- One year of experience in a pet care setting preferred
Responsibilities
- Foster a culture built on our values: Respect, Learning, Do the Right Thing, WOW Service, and Fun
- Clean, disinfect, and prepare exam rooms, medical equipment, and surgery between each appointment
- Obtain initial patient information, medical histories, vaccination records, and the reason for the pet’s visit. Document patient information, and update records
- Calm, soothe, comfort, and restrain pets before, during, and after procedures
- Take note on examination results and updates records as directed by veterinarians
- Provide the owners education, resources and information on how best to care for pets in general, at the Veterinarian’s direction, for specific conditions, and after various procedures
- Monitor and track pet’s physical status and vital signs following surgery
- Monitor, record, and report the physical condition and vital signs of the hospitalized and boarded pets
- Clean and disinfect cages, pens, runs, and boarding areas
- Feed, water, bathe, and exercise pets during their visit
- Respond to general questions from clients
- Perform and set up procedures that do not require Veterinarian or Veterinary Technician assistance
- Examine pets, performing basic health checks, looking for signs of disease, illness, or injury, and treat them under the direction of the Veterinarian
- May administer medication, perform routine laboratory tests, fill prescriptions, and educate client on use and side effects of medication under the direction of a Veterinarian or Veterinary Technician
- Provide professional, efficient, quality care and exceptional service to clients while maintaining maximum productivity
- Support a practice environment that promotes collaboration and teamwork and ensures the delivery of quality, compassionate, effective, and efficient health care to pets
- Comply with all practice policies, quality assurance guidelines, and minimum standards of care
- Perform other duties as requested
Benefits
- PTO
- Generous Employee Pet Discount
- Employee Assistance Program
- 401K with company match
- Medical/Dental/Vision Insurance
- HSA company contributed account
- Voluntary Life and AD&D insurance, long-term care, Accident, Critical Illness, and Hospital Indemnity
- Employer Paid Life and AD&D
- Employer Paid STD and LTD
- Eligible for performance-based bonus
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
