Veterinary Assistant - Cross Training Opportunity
About The Position
Sun Dog Cat Moon Veterinary Clinic is seeking a Veterinary Assistant / Client Service professional who enjoys connecting with clients, caring for patients, and being an essential part of a collaborative hospital. This hybrid role is designed for someone who enjoys both people and patient care. You'll help create a positive experience for clients at the front desk while also stepping into clinical responsibilities throughout the day. The clinic blends traditional veterinary medicine, Traditional Chinese Veterinary Medicine (TCVM), and complementary therapies to create a thoughtful, individualized approach to patient care. The ideal candidate is dependable, adaptable, personable, and comfortable wearing multiple hats, taking initiative and jumping in wherever needed.
Requirements
- 1+ year of veterinary experience preferred
- Comfortable working with dogs and cats of varying sizes and temperaments
- Strong communication and client service skills
- Comfortable with basic veterinary patient handling and restraint
- Ability to work confidently in both front-desk and clinical environments
- Strong attention to detail and organization
- Willingness to learn new skills and support different areas of the hospital
- Reliable attendance and a positive, team-oriented attitude
- Ability to jump in wherever needed to keep the hospital running smoothly
Nice To Haves
- Veterinary Assistant or Veterinary Technician experience
- Client Service Representative, Veterinary Receptionist, or customer service experience
- Experience with venipuncture, blood draws, patient restraint, or veterinary treatments
- Experience with cold laser therapy
- Interest in integrative, holistic, or complementary veterinary medicine
- Fear Free or low-stress handling experience
Responsibilities
- Greeting clients and providing exceptional customer service
- Answering phones and responding to client questions
- Scheduling appointments and coordinating patient flow
- Supporting check-in and check-out processes
- Processing payments and reviewing client information
- Filling and preparing prescriptions
- Communicating treatment recommendations and care instructions
- Building lasting relationships with clients and their pets
- Safely restraining patients for examinations, blood draws, and treatments
- Assisting veterinarians and the veterinary team with procedures
- Supporting patient preparation and recovery
- Monitoring patients and communicating concerns to the clinical team
- Performing cold laser therapy treatments following appropriate training
- Supporting other patient-care responsibilities based on experience and skill level
- Maintaining clean, organized treatment and patient-care areas
- Stocking and maintaining medical and office supplies
- Laundry and general hospital upkeep
- Cleaning and maintaining treatment areas, patient spaces, and equipment
- Preparing rooms and supplies for daily appointments
- Supporting teammates when the day gets busy
Benefits
- Medical, Dental, and Vision Insurance
- 401(k) with Company Match
- Paid Time Off and Paid Holidays
- Employee Assistance Program
- Mental Health and Wellness Resources
- Life Insurance and Disability Coverage Options
- Employee Pet Care Discounts
- Continuing Education Opportunities
- Mentorship and Skills Development
- Career Growth Opportunities
- Team Events and Recognition
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
