Veterinary Assistant Experienced.

VCA Animal Hospitals•Miami, FL

11d•$16 - $23•Onsite

About The Position

VCA Brickell Animal Hospital is seeking an experienced Veterinary Assistant for a full-time opportunity. Located in Miami, FL, VCA Brickell Animal Hospital is a four-doctor, full-service veterinary medical facility open 7 days a week. We are dedicated to providing exceptional care for pets, offering high-quality medical, surgical, dental, and preventative services. This role involves a 4 days on, 3 days off schedule, with one weekend day required. Compensation ranges from $16.00 to $22.50 per hour, based on skills and experience.

Requirements

Previous experience or training/education working in a veterinary facility preferred.
Must be friendly, outgoing, “people oriented.”
Excellent communications skills.
Must be capable of being cross-trained for front office receptionist duties that will be expected in the job.
Telephone and computer skills are necessary.
Must be a team player willing to learn new techniques and treatments and to accept change.
Compassionate nursing care is the top priority for all patients.
Flexibility in working hours is required to ensure that the job is done properly.

Nice To Haves

Previous experience or training/education working in a veterinary facility

Responsibilities

Client Relations
Nursing Care
Housekeeping/Maintenance
Examinations/Assessments
Record Keeping
Anesthesia
Surgery
Radiology
Dentistry
Laboratory
Pharmacy
Marketing
Assist receptionists with client/patient checking in and checking out of hospital.
Ensure that clients and pets feel welcome and comfortable.
Service as “Ambassadors” of creating and maintaining goodwill for the hospital.
Build rapport with clients and pets.
Greet clients and pets by name.
Help new clients completely fill out the registration form.
Inform new clients about the hospital’s services, etc.
Exceed the client’s expectations of service.
If there is a delay, keep clients informed of expected waiting time.
Support reception staff by providing telephone support to ensure that clients’ calls and requests are being processed in a timely manner.
Provide support to reception staff in appointment scheduling.
Effectively communicate and educate clients on general animal husbandry and answer non-medical questions: General dietary requirements and feeding schedules, Vaccines, Basic dietary recommendations, Dental care instructions, Routine laboratory tests, i.e. fecals, heartworm, leukemia, etc., Housebreaking techniques, General flea and tick control.
Make certain all patients are kept clean and as comfortable as possible.
Assist in treating hospitalized animals under veterinary supervision.
Continuously monitor all patients admitted to the hospital.
Ensure all patients are clearly identified including entry on hospital day sheet, cage card, and ID collar.
Assist veterinarians to direct traffic (patients and care) and leverage staff time.
Efficiently organize daily duties and medical-surgical procedures to best utilize staff’s time.
Participate in client communication and education, explaining administration of medications, follow-up care, diet recommendations and general animal care.
Understand how to prep animals for aseptic surgery.
Understand aseptic technique in the surgery room and participate in maintaining sterile conditions.
Know the names and general uses of surgical instruments and equipment.
Maintain and sterilize surgical instruments and packs.
Be willing and able to assist the doctor with certain surgical procedures.
Position animals properly to the radiographs.
Know how to properly use positioning devices so that patients may be radiographed without the requirement of assistants holding animals in place whenever possible.
Develop radiographs.
Maintain and care for all radiology equipment.
Practice all safety regulations in regard to radiology.
Understand how to set up and use a Dental Prophylactics unit.
Perform routine dental prophylactics.
Know general uses of our instrumentation for endodontic, exodontic, etc.
Ability to take dental radiographs if necessary.
Draw blood samples.
Collect stool and urine samples.
Prepare lab request forms.
Create prescription labels, fill prescriptions and dispense medications as directed by a doctor.
Control inventory and assist in ordering medications and supplies.
Maintain proper storage and safekeeping of drugs as directed by a doctor.
Understand, participate and support planned VCA marketing events and programs.
Present marketing promotions to clients in a professional manner.