CityVet Charlotte Uptown Veterinary Assistant - VA

CityVet Support Staff•Charlotte, NC

About The Position

CityVet is seeking Veterinary Technician Assistants to support patient care and clinic operations. The role helps Veterinary Technicians use their time effectively by taking on technical work and administrative details, and helps streamline communication among the operating room, front office staff, and clients. CityVet welcomes candidates with at least one year of veterinary industry experience; previous veterinary hospital experience is preferred, and entry-level positions are also available with training for the right candidate. The assistant helps prepare patients for medical, surgical, and dental procedures, supports triage and appointment workflows, records observations and treatment plans, and performs medical treatments under doctor supervision. The role may also assist the Client Service Specialist team when needed.

Requirements

  • High school diploma or GED.
  • At least 18 years of age at the time of hire.
  • At least 1 year of veterinary industry experience.
  • Understanding of and ability to safely restrain animals.
  • Knowledge of veterinary medical terminology and medication.
  • Ability to lift 50 pounds to waist height.
  • Frequent standing, bending, walking, lifting, carrying, and reaching.
  • Strong organizational skills.
  • Excellent communication and listening skills.
  • Self-motivated and team-oriented.

Nice To Haves

  • Previous experience in a veterinary hospital is preferred.

Responsibilities

  • Assist Veterinary Technicians in preparing patients for medical, surgical, and dental procedures, including assisting with anesthesia administration and safely restraining patients for examination and treatment.
  • Partner with Veterinarian and Veterinary Technician teams to administer patient triage protocol based on client and facility needs and capabilities.
  • Assist Veterinary Technicians with booked appointments, walk-ins, and work-ins.
  • Record observations and treatment plans in patient files.
  • Assist with medical treatments under doctor supervision.
  • Assist the Client Service Specialist team when needed.
  • Help streamline communication between the operating room, front office staff, and clients.

Benefits

  • 401(k) retirement savings plan with a 4% employer match.
  • Health Savings Account option.
  • Growth opportunities.
  • Paid time off and floating holidays.
  • Flexible schedules.
  • Paid parental leave.
  • Health insurance.
  • Dental insurance, including an adult orthodontia option.
  • Vision insurance.
  • Disability insurance.
  • Life insurance.
  • Personal pet-care program.
  • Employee discount program.
  • Free telemedicine for full-time team members and their families.
  • Mental health benefits through the Employee Assistance Program.
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