Veterinary Assistant

The Gentle Doctor•Savage, MN
•Onsite

About The Position

The Veterinary Assistant supports veterinarians and veterinary technicians in promoting pets’ well-being, educating clients, and maintaining high standards of veterinary care. The role contributes to efficient hospital operations, provides patient care and client service, and supports the overall success of the hospital. The position is performed onsite at a hospital or an approved offsite event location; remote work is not available. The hospital environment may involve limited space, odors from pet waste, and noise such as barking. Schedules may include shifts of 10 or more hours, Saturdays, evenings, and holidays. The work may involve exposure to animals that can bite or scratch, biological hazards, anesthesia medication odors, radiation near X-ray equipment, and prescription medications, including controlled substances. The stated salary range is $18–$23.

Requirements

  • High school diploma or equivalent.
  • At least 3 years of experience in the veterinary industry.
  • Experience with anesthesia monitoring and dental procedures.
  • Ability to handle dogs, cats, and exotic animals.
  • Knowledge or experience in basic animal care, including feeding, bathing, grooming, and monitoring for signs of distress or illness.
  • Knowledge or experience with common medical procedures, including administering medications, wound care, and assisting with diagnostic tests.
  • Ability to work independently and exercise good judgment.
  • Ability to multitask, set priorities, and remain action-oriented in a fast-paced environment.
  • Ability to remain calm and resilient, take initiative, and maintain accuracy while managing interruptions.
  • Ability to learn new computer software systems, including EMR and scheduling systems.
  • Strong customer-service focus, communication skills, organizational skills, empathy, compassion, and approachability.
  • Ability to lift more than 50 pounds and to stand, walk, stoop, kneel, crouch, and climb.
  • Good hand-eye coordination and arm, hand, and finger dexterity, including the ability to reach and grasp; visual acuity to use a keyboard, operate equipment, and read information.
  • Vision abilities including close, distance, color, peripheral, and depth vision, and the ability to adjust focus.

Nice To Haves

  • Completion of an NAVTA-approved veterinary assistant program, or an equivalent combination of education, training, and experience demonstrating the required knowledge, skills, and abilities.

Responsibilities

  • Apply technical skills in surgery, dentistry, laboratory procedures, venipuncture, and proper animal restraint while following protocols for a sterile and safe environment.
  • Contribute to the day-to-day efficiency and smooth operation of the hospital.
  • Communicate effectively with team members and clients.
  • Maintain thorough and accurate medical charts and meet hospital quality-control standards.
  • Educate clients about Wellness Plans and provide appropriate guidance on pet care and overall health.
  • Perform assigned reception duties, including answering phones, scheduling appointments, and facilitating patient intake and discharge.
  • Obtain relevant medical history and patient information.
  • Help manage hospital supplies by tracking inventory and restocking as needed.
  • Complete assigned hospital duties before the end of each shift.
  • Support the overall success and performance of the hospital.
  • Provide professional, efficient, and exceptional customer service; adapt to client needs and resolve complaints as appropriate.
  • Follow OSHA standards and company policies.
  • Perform other job duties as assigned.

Benefits

  • Competitive pay.
  • Benefits package.
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