Veterinary Assistant

Q Street Animal HospitalSpringfield, OR
Hybrid

About The Position

Q Street Animal Hospital is hiring an experienced Veterinary Assistant and/or Receptionist for a hybrid role. This position is ideal for someone who enjoys variety, values teamwork, and wants to contribute to both patient care and the client experience. At Q Street Animal Hospital, the belief is that a great veterinary career should still leave room for a great life outside the hospital. The practice values the unique perspective every team member brings and is committed to a workplace culture where employees feel comfortable being their authentic selves, experience a true sense of belonging, and are empowered to reach their highest potential.

Requirements

  • Previous veterinary assistant and/or veterinary reception experience.
  • Strong communication and client-service skills.
  • A positive, dependable, and compassionate approach.
  • The ability to transition comfortably between patient-care and front-desk responsibilities.
  • Strong organizational and multitasking abilities.
  • A collaborative, team-first mindset and willingness to help wherever needed.
  • Compassion for pets, clients, and coworkers.
  • A desire to continue learning and strengthening your veterinary skills.
  • A willingness to contribute ideas and help improve the client and patient experience.

Responsibilities

  • Support veterinarians and veterinary technicians with patient care, examinations, treatments, and procedures.
  • Safely handle and restrain patients while helping keep them comfortable.
  • Prepare exam rooms, treatment areas, instruments, and supplies for patient care.
  • Welcome clients and patients with warmth, professionalism, and compassion.
  • Answer phones, schedule appointments, and respond to client questions.
  • Assist clients during check-in and check-out and process payments accurately.
  • Maintain accurate client and patient information and document communication appropriately.
  • Help keep front-desk, treatment, and common areas clean, organized, and welcoming.
  • Move between clinical and reception responsibilities based on the needs of the hospital.
  • Collaborate with teammates to keep daily hospital operations organized and efficient.
  • Help create an excellent experience for pets and the people who love them.

Benefits

  • Flexible approach to compensation that reflects your skill set and future performance
  • 401(k) matching & Roth Retirement Savings Plan
  • Flexible Spending Account (full-time only)
  • 529 Savings Plan
  • Tuition Support Program (full-time only)
  • Referral Bonus Program
  • Health insurance including medical, dental, and vision (full-time only)
  • Supplemental insurance options
  • Paid parental leave
  • Sick Time / Paid Time Off
  • Free or discounted lab work for employee pets
  • Pet discounts on services and products
  • Pet food discount program
  • Quarterly Team Rewards Bonus Program
  • Professional development opportunities
  • Continuing education allowance
  • Uniform allowance
  • A four-day work week
  • Rotating Saturdays
  • No nights or holidays
  • Limited weekends
  • Regular lunch breaks
  • Six paid holidays (full-time only)
  • Employee Assistance Program
  • Employee discount program
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