Veterinary Assistant - Urgent Care
About The Position
Pieper Veterinary Berlin Street in Middletown, CT is seeking compassionate, motivated Veterinary Assistants for its Urgent Care department. This role offers a fast-paced, engaging environment with a variety of cases, providing an opportunity to expand hands-on skills alongside experienced veterinary professionals. The Urgent Care setting allows for diverse case experience while ensuring pets receive timely, high-quality care. Pieper's vision is to make the community, animals, and people happier and healthier. The ideal candidate thrives in a collaborative, fast-paced environment, is a strong communicator, a dependable teammate, and takes pride in exceptional patient care. Responsibilities include balancing multiple priorities with compassion, efficiency, and attention to detail, patient restraint and handling, basic treatment and procedure preparation, supporting Veterinary Technicians and doctors, answering phones, scheduling appointments, and checking patients in and out. Proactive, engaged individuals willing to contribute ideas are highly valued.
Requirements
- Prior experience working in a veterinary setting (1+ years)
- Experience in handling animals and performing basic animal care tasks
- Strong communication and interpersonal skills to interact with clients and team members
- Ability to multi-task and remain organized in a fast-paced environment
- Compassion and patience when handling animals
- Basic knowledge of animal behavior and medical terminology
- Ability to work well under pressure and in stressful situations
- Ability to work collaboratively with veterinarians, technicians, and other staff members
- Willingness to take direction and adapt to new tasks and procedures
- Strong attention to detail and ability to follow instructions
- Punctuality and reliability, with a commitment to maintaining a high standard of care
- Positive attitude, professionalism, and a compassionate approach to client care
- Willingness to continue learning and stay updated on veterinary practices
- Must be 18 years or older to apply
Nice To Haves
- Experience as a Client Service Representative
- Experience in triage
- Obtaining patient histories
- Assisting with diagnostics and treatments
Responsibilities
- Patient restraint and handling
- Basic treatment and procedure preparation
- Supporting Veterinary Technicians and doctors in a clinical setting
- Answering phones
- Scheduling appointments
- Checking patients in and out
- Creating a welcoming, professional experience
- Contributing ideas and observations to elevate patient care and strengthen the team
Benefits
- Competitive paid time off & holidays
- Career Growth & Training Opportunities
- Comprehensive medical, dental, and vision insurance
- Mental Health Focused Services
- A Safe Harbor 401K with up to a 4% match and immediate vesting
- A generous employee pet care discount
- Annual uniform allowance
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
