Veterinary Assistant Team Coordinator, ER, Vancouver Animal Emergency & Referral Centre

VCA Animal Hospitals•Vancouver, BC

2d•CA$19 - CA$25•Onsite

About The Position

The role of ER VTA Team Coordinator will support, lead, and direct members of their team in a professional and kind manner while recognizing the responsibilities involved in responding to client and co-worker questions. The ER VTA Team Coordinator will also work closely with the hospital’s Leadership team to promote a positive hospital image and continuously work towards the betterment of the whole hospital.

Requirements

Must possess ER VTA status in good standing with VAERC
Must be able to work in a team environment with minimal supervision.
Excellent communication, inter-personal and problem-solving skills.
Working knowledge of Microsoft Office suite, Outlook, Woofware, Instinct
Read/follow MSDS sheets and adhere to Health & Safety guidelines for hazardous materials and radiation safety
Display tact, diplomacy and complete confidentiality with colleagues, clients and fellow leaders
Be flexible in attitude and work habits

Responsibilities

Direct involvement in onboarding, orientation and training for new VTAs/RVTs in ER dept.
Provides clear training objectives and timelines for acquiring skills.
Assistance with organization, leadership and roll-out of hospital-wide initiatives
Participates in the development of VAERC Standards of Care/SOPs
Participates in the development of VAERC Technical Training Manual
Creates an inspiring team environment and models a culture of open communication
Provides positive feedback and associate recognition frequently, in person or via Recognize App
Assists with identifying performance improvement opportunities, and provides support/training/skill development
When schedule permits, attends recruitment sessions at local educational institutions to discuss student opportunities at VAERC
Assists with maintaining hospital safety standards and bringing concerns forward to the Health & Safety Committee
Ensures quarterly/bi-annual ER team meetings are scheduled and carried out on time
Submits a weekly in-person or written update to senior leadership to address progress or needs to the ER team
Produces ER VTA schedules with advance notice.
Ensure schedule satisfies equal and fair rotations for all full-time staff members.
Ensures there is adequate coverage for time off requests.
Works closely with ER DVM/ER RVT/CCS schedulers to ensure adequate coverage.
With GM/AGM support, assist with candidate screening, interviewing via Workday job requisitions.
Participates in hospital errands as needed
Follows VCA Canada policies and procedures as set out in the VCA Employee Manuals.
Other duties as assigned

Benefits

RRSP Employer 5 % Match Program
RRSP Student Loan
A caring culture of Wellness and Appreciation!
Medical Library; 2000+ journals, 600+ textbooks, research, and more at your fingertips!
Competitive wages and health/dental benefits!
Opportunity to apply for a Veterinary Technician/Technologist scholarship (annual process)
Annual uniform allowance
Exceptional career development: there is room to grow here!
Referral Bonus Rewards
Opportunities to give back to your community through VCA initiatives
Generous personal pet care discounts
Extra perks like shopping discounts and cool wellness apps!