Veterinary Assistant, Surgery
About The Position
Veterinary Assistant, Surgery | $22–$27/hour Location: West Springfield, MA Schedule: Full-Time | Monday, Tuesday, Thursday, Friday 8a-5p | No Weekends Compensation: $22–$27/hour based on knowledge and experience + Shift Differential If you're looking for a Veterinary Assistant role where you can combine hands-on patient care with surgical coordination, Veterinary Emergency & Specialty Hospital (VESH) in South Deerfield, MA offers a unique opportunity to make a meaningful impact. Join our collaborative Surgery team and play an essential role in delivering exceptional care to patients while supporting clients, referring veterinarians, and our surgical specialists.
Requirements
- Previous experience as a Veterinary Assistant in a veterinary hospital or specialty practice preferred.
- Strong organizational skills with the ability to coordinate multiple surgical cases and priorities.
- Excellent communication and client service skills.
- Comfortable working in a fast-paced specialty and emergency environment.
- Ability to work collaboratively with veterinarians, technicians, assistants, and client service teams.
- A positive attitude with a willingness to learn and support the entire department.
- Fluent English speaking and reading skills required.
Nice To Haves
- Experience with EzyVet or similar veterinary software is a plus.
Responsibilities
- Schedule surgery consultations and procedures while coordinating surgeon availability.
- Serve as the primary liaison between clients, referring veterinarians (RDVMs), and the Surgery team.
- Manage surgery-related communications, including emails, follow-up appointments, post-operative updates, discharge scheduling, and virtual incision checks.
- Ensure referral records, medical histories, diagnostic results, and medications are received and organized before appointments.
- Prepare surgery estimates, admission paperwork, and specialty appointment confirmation calls.
- Maintain accurate surgery schedules and documentation within EzyVet.
- Coordinate prescription refill requests, client callbacks, and sympathy cards.
- Assist with surgical patient appointments by obtaining patient histories, recording vital signs, and supporting examinations.
- Perform blood draws, place IV catheters, prepare surgical patients, and sterilize instruments.
- Maintain a clean, organized, and fully stocked surgery suite and exam rooms.
- Monitor surgical inventory and replenish supplies as needed.
- Provide compassionate client education during patient discharge and review post-operative care instructions.
- Accurately enter medical records and charges into the hospital information system while preparing discharge medications.
Benefits
- Continuing Education + Free VetBloom access (RACE-approved CE)
- Paid Shoe Stipend & Scrubs provided (free to you!)
- CVT/LVT/RVT license reimbursement
- RECOVER Training for advanced CPR skills
- Veterinary Technician Education Sponsorships + VTNE reimbursement + VTS Support
- 16-Week VTNE Study Group
- Professional Development Assistance
- PTO + Sick Time
- Employee Referral Bonuses + Employee Pet Discount + Immediate Family Pet Discount
- Access exclusive financial benefits to help you save on student loans, mortgages, and personal loans
- NVA Pet Resort Discount + Pet Insurance Discount
- Medical, Dental, Vision + HSA/FSA Options
- Insurance Options: Life and AD&D + Short & Long-Term Disability + Critical Illness + Accident + Hospital Indemnity
- 401(k) with employer match
- Employee Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
