Veterinary Assistant/Receptionist

PriorityPet Urgent Care of Leland • Leland, NC

2d • Onsite

About The Position

Priority Pet Urgent Care is opening a new state-of-the-art clinic in Leland, NC, offering urgent care for pets daily from 12 pm to 12 am. We are seeking experienced veterinary assistants to join our team and help us provide accessible, quality care with a focus on client satisfaction. Our mission is to make pets our priority, and we foster a supportive environment that values teamwork, compassion, and excellence, with opportunities for professional growth and development.

Requirements

• Minimum of 1 year of veterinary experience preferred.
• Previous veterinary receptionist or client service experience is preferred.
• Compassionate, calm, and team-oriented with a positive attitude.
• Ability to thrive in a fast-paced, urgent care environment while effectively multitasking and prioritizing patient and client needs.
• Must be able to safely and properly restrain pets.
• Strong communication and customer service skills, with the ability to confidently interact with clients in person and over the phone.
• Experience with client check-in/check-out, payment processing, and maintaining accurate medical records is preferred.
• Proficient in sample collection, obtaining medical histories, processing laboratory tests and radiographs, and anesthesia monitoring is a plus.
• Self-starter with a desire to continuously expand your knowledge and advance your veterinary skills.

Nice To Haves

• Proficient in sample collection, obtaining medical histories, processing laboratory tests and radiographs, and anesthesia monitoring is a plus.

Responsibilities

• Provide exceptional patient care including pet restraint, triage of incoming patients, collection and analysis of laboratory samples, diagnostic imaging, nursing care for medical and hospitalized patients, medication administration, surgical preparation and assistance, and anesthetic monitoring and management.
• Communicate treatment plans clearly with clients.
• Greet clients and patients.
• Answer phones.
• Check patients in and out.
• Process payments.
• Maintain accurate medical records.
• Deliver outstanding customer service to create a welcoming experience for every client.

Benefits

• Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
• Employee Assistance Program
• Paid Vacation and Sick Time for ALL Employees
• Paid Bereavement Program
• Paid Parental Leave Program
• Competitive Compensation
• Continuing Education Allowance (applies to licensed/registered/certified roles)
• Tuition Reimbursement Program Available to any AVMA Accredited Veterinary Technology Program
• Career Development Opportunities
• Referral Bonus Program for most positions!
• Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed