Veterinary Assistant/Receptionist
Veterinary Practice Partners•Marcellus, NY
•$16 - $18•Onsite
About The Position
Lake Country Veterinary Care is hiring for a full-time dual role combining Front Desk Receptionist and Veterinary Assistant duties. This is a great fit for someone who thrives on variety — splitting time between welcoming clients up front and providing hands-on support for our animal patients in the back. We're looking for someone customer-service-minded, reliable, and genuinely passionate about animal care.
Requirements
- Previous experience as a veterinary receptionist or medical office assistant preferred
- Strong organizational and multitasking skills
- Ability to maintain a calm, professional, and positive demeanor
Responsibilities
- Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
- Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
- Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
- Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
- Assist in maintaining cleanliness and organization to ensure a positive client experience.
- Assist veterinarians and vet techs during examinations, treatments, and surgeries
- Handle and restrain animals safely and compassionately
- Prepare examination rooms and surgical areas by cleaning and sterilizing equipment and surfaces
- Perform basic laboratory tests, such as collecting blood, urine, and stool samples
- Administer medications and vaccinations under the supervision of a veterinarian
- Feed, bathe, and exercise animals as needed
- Maintain accurate medical records
- Communicate with pet owners about their pets’ care, treatment plans, and follow-up visits
- Clean and maintain the clinic, including stocking supplies and ensuring a safe and sanitary environment
Benefits
- medical, dental, and vision insurance
- Paid time off
- 401(k) plan
- Professional development opportunities
- Employee pet discount
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
