Veterinary Assistant - Emergency
About The Position
Join the VCA West Coast Specialty & Emergency Animal Hospital team! We are seeking a dedicated and experienced Veterinary Assistant (VA) to join our Emergency Department team. The ideal candidate will play a vital role in delivering exceptional client service, supporting patient care, and assisting with the daily operations of our fast-paced hospital environment. This position requires a compassionate individual with a strong passion for animal care and a commitment to providing high-quality support to both patients and clients. As an integral member of our team, you will work collaboratively with veterinarians, veterinary technicians, assistants, and support staff to ensure the highest standard of care and overall well-being of our patients.
Requirements
- 2 years minimum Veterinary Medicine experience as a Veterinary Technician or Assistant
- Excellent communication and interpersonal skills.
- Ability to work collaboratively in a team-oriented environment.
- Compassionate and empathetic attitude towards animals and their owners.
- Excellent client service skills
- Excellent communication and interpersonal skills.
- Must be detail-oriented
- Possess a good understanding of financial and medical charges.
- Maintain accurate electronic medical records and ensure proper documentation.
- Communicating and educating pet owners on medical conditions, treatment plans, and at-home care.
- Collaborate with other departments to provide comprehensive care to patients.
- Ensure compliance with veterinary regulations and standards.
Nice To Haves
- Knowledge of anatomy, physiology, and common conditions
Responsibilities
- Employee communications
- Assist in training, education, and development of staff
- Ensure records are maintained accurately.
- Answering client referral calls.
- Ensure communication tasks are completed daily.
- Oversee client flow to ensure clients and patients are seen and treated in a professional, timely manner.
- Communicate client updates to department technicians and doctors.
- Assisting our Doctor and Technician staff as needed with patient care
Benefits
- medical
- dental
- vision
- paid vacation/sick days
- 401(k)
- generous employee pet discounts
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
