Veterinary Assistant, Emergency & Critical Care

Ethos Veterinary Health • Austin, TX

53d • $20 - $24 • Onsite

About The Position

Austin Veterinary Emergency & Specialty (AVES) is expanding and hiring for multiple positions. They are seeking skilled, self-motivated, and team-oriented professionals passionate about delivering exceptional care in advanced veterinary medicine. The ER & CC Veterinary Technician Assistants will support practitioners and Licensed Veterinary Technicians to improve patient care quality and increase efficiency by handling technical and administrative tasks. This role requires flexibility to assist in various areas while managing major responsibilities.

Requirements

• High School Diploma or equivalent
• At least 1 year of experience as a veterinary assistant, dedicated to providing outstanding client service and excellent patient care preferred.
• Culture builders—team players eager to promote trust, collaboration, and a positive work environment.
• Adaptability—individuals willing to go the extra mile to ensure the best patient and client experience.
• Fluent English skills (speaking & reading) are required for the role; fluency in multiple languages a plus!

Responsibilities

• Provide patient restraint and follow safety protocols for exams, procedures, and treatments
• Support technicians with inpatient, outpatient, triage, anesthesia, and transport tasks
• Assist in post-operative care, patient recovery, and ongoing treatments
• Prepare lab samples, manage invoicing, and assist with patient admissions and discharges
• Escort clients, record patient history and vitals, and assist doctors during exams
• Maintain cleanliness and hygiene in exam rooms, radiology, and CT suites
• Ensure PPE is inspected annually and help with general end-of-day and discharge duties
• Support ultrasounds and other diagnostic procedures under technician guidance
• Perform and prepare lab tests (e.g., PCV, TP, chemistries) using Idexx and Antech; manage lab forms and sample shipments
• Maintain accurate patient records and ensure all lab results are filed and entered
• Collect and handle blood and urine samples
• Operate and maintain digital radiography units, anesthesia machines, and monitors
• Record treatments, diagnostics, and communications in medical records with proper invoicing
• Communicate patient updates to doctors, technicians, and clients professionally
• Know limits of knowledge—seek support when unsure; document all client interactions
• Report equipment issues across multiple departments
• Assist Primary Care Providers (PCPs) as needed

Benefits

• 401(k) with matching
• Health, Dental, and Vision insurance
• Health Savings Account (HSA) / Flexible Spending Account (FSA)
• Life and Disability insurance
• Paid Time Off (PTO) and Holidays
• Employee Assistance Program and Discounts (including Pet Discount)
• Professional development and tuition assistance
• Uniform stipend
• Retirement plan

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED