Veterans' Services Specialist

Waukesha County, WI•Waukesha, WI

3d•$25 - $35•Onsite

About The Position

The Veteran’s Pension Benefits Specialist (Veterans' Services Specialist) is responsible for assisting veterans, surviving spouses, dependents, and eligible family members with understanding, preparing, and pursuing pension-related benefits through the U.S. Department of Veterans Affairs and related state or local benefit programs. This position provides direct client service, conducts eligibility screening, develops claims documentation, and supports accurate, timely benefit submissions in accordance with federal, state, and county requirements.

Requirements

High School Diploma or GED.
Four (4) years of work experience, two (2) years of which included duties in case coordination, office management, or administration of entitlement or benefit programs.
Obtain applicable state and federal certifications and accreditations within twelve (12) months of hire.
Valid Driver’s License.
Must be currently authorized to work in the United States on a full-time basis.

Nice To Haves

A bachelor’s degree from a recognized college or university with major courses in business administration or social sciences, may be substituted for the work experience requirement.

Responsibilities

Assisting veterans, surviving spouses, dependents, and eligible family members with understanding, preparing, and pursuing pension-related benefits through the U.S. Department of Veterans Affairs and related state or local benefit programs.
Providing direct client service.
Conducting eligibility screening.
Developing claims documentation.
Supporting accurate, timely benefit submissions in accordance with federal, state, and county requirements.

Benefits

Excellent health/dental/vision
Life insurance
Generous paid time off (vacation, 10 holidays, 3 floating holidays, ample accrued sick time that rolls over each year)
Exceptional pension plan with employer match and lifetime retirement payment
Optional tax advantaged 457 retirement savings plan
Pay for performance system
Performance-based merit increases
Non-base performance awards
Employee wellness program
On-site health & wellness clinic
Professional development opportunities
On-site fitness center