Veterans Services Officer

Moore County • Moore County, NC

5d • Onsite

About The Position

Performs advanced paraprofessional and technical work assisting in obtaining benefits, filing claims, complete appropriate forms for appeals, and serving as the applicant’s representative with federal and state agencies in matters related to veteran services and benefits. The employee exercises independent judgment and initiative based on federal, state, and local regulations. Work is performed under the supervision of the Veterans Services Director.

Requirements

• High School Diploma or equivalent from an appropriately accredited institution and four (4) years of experience in veteran’s services, human services, or administrative work OR Associate Degree from an appropriately accredited institution and two (2) years of experience in veteran’s services, human services, or administrative work OR Bachelor’s Degree preferably with major emphasis on coursework in Business Administration, Public Administration, or other related field
• Must possess or obtain accreditation with the North Carolina Division of Military and Veterans’ Affairs and the National Association of County Veterans Service Officers within 18 months of employment
• Must possess and maintain a valid North Carolina driver’s license
• Ability to keep office records and to prepare accurate reports from file sources
• Ability to perform and organize work independently
• Ability to type and transcribe dictation
• Ability to prepare effective correspondence on routine matters and to perform routine office management details without referral to supervisor
• Ability to establish and maintain effective working relationships with associates and the general public
• Thorough knowledge of standard office practices, procedures, equipment, and secretarial techniques
• Thorough knowledge of Business English, spelling, and arithmetic
• Thorough knowledge of the organization and functions of the department and of general administrative policies and practices

Responsibilities

• Assisting in obtaining benefits
• Filing claims
• Completing appropriate forms for appeals
• Serving as the applicant’s representative with federal and state agencies in matters related to veteran services and benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED