Veterans Services Administrative Assistant

Town of Foxborough•Foxborough, MA

6d•Onsite

About The Position

A skilled customer service and administrative position that provides support for the operations of the Veterans Services Office; responding to inquiries, maintaining records, processing documents and assisting with veterans' events and initiatives.

Requirements

Associate’s Degree
three to five years of office or business experience
Detail orientation
strong time management skills

Nice To Haves

Strong experience in customer service in a municipal setting is preferred.

Responsibilities

Provides office and organizational support for the Veterans Services Office, prepares correspondence; processes mail; maintains supplies; responds to inquiries and visitors.
Assists with bookkeeping and record keeping, including processing of payroll and expenses as needed.
Processes MGL Chapter 115 benefits in accordance with applicable statutory and town timelines; responsible for submission of receipts and invoices, monitors reimbursement from Massachusetts Department of Veterans’ Services.
Corresponds with veterans and their families to process and prepare benefit vouchers and documentation.
Coordinates and processes state reimbursement submission and reconciliation.
Maintains and updates veteran grave records and purchases flags.
Assists with monitoring of expense vouchers and reimbursements.
Assists with preparing meeting agenda, posts meeting minutes for Veterans Services Advisory Committee.
Assists with preparation for veteran ceremonial and patriotic events.
Performs similar or related work as required, directed or situation dictates.
Regular attendance at the workplace is required.