Veteran Services Coordinator

Mt. San Jacinto College•Temecula, CA

1d•Onsite

About The Position

We have an exciting opportunity for a Veteran Services Coordinator located at our campus in Temecula, CA. Under general direction of assigned administrator, oversee and coordinate day to day services and activities of the Veterans Resource Center; counseling students concerning their eligibility for various VA educational assistance programs and interpreting federal, state and institutional regulations. The VA Coordinator is also responsible for completing the certification process for veterans and eligible dependents, develop and conduct marketing and outreach activities to promote and further enhance the veteran population; disseminating information to academic counselors and administrative staff as well as providing information about applying for funds from other financial aid resources at the College; provide supervises services related to tutorial assistance and work study benefits in accordance with federal, state, and institutional guidelines.

Requirements

A Bachelor's degree (attach transcripts)
Two (2) years of professional experience with veteran affairs/services
One (1) year of professional experience giving formal presentations or facilitating workshops
Demonstrated sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty and staff

Nice To Haves

Five (5) years of professional experience within a community college
Familiarity with veterans concerns and problems
Previous military service or experience
Experience working with: diverse compositions of student populations
college students in the areas of mentoring, advising, and counseling and developing publications and marketing materials
Advanced computer skills including website development

Responsibilities

Supervise and coordinate all aspects of services and activities of Veterans Services and at the Veterans Resource Centers District-Wide
Develop VA policies and procedures to ensure compliance with Federal, State, and college regulations
Coordinate with external agencies to bring relevant services to the veteran and military family populations
Determine program needs, student learning outcomes and assessments, formulate action plans, compile statistical records for reports, and submit appropriate program development plans through program review
Initiate and maintain positive relations with the Department of Veteran Affairs, VA Vocational Rehabilitation Counselors, and veteran staff on campus
Plan, organize and implement a variety of programs and activities to recruit, retain and assist students.
Refer students to campus departments or community organizations for assistance as appropriate.
Develop and provide orientations, workshops and activities for students and community groups.
Develop veterans' campus and community resource materials, and make presentations to veteran audiences.
Coordinate the monitoring of each recipient's academic record for compliance with VA rules and regulations
Work with the School Certifying Official to review issues of debt reconciliation with the Department of Veterans Affairs, the student(s), and the college to ensure compliance and proper funding distribution
Maintain and update the College VA website as well as standardized application packets, forms and brochures
Assist with the reconciliation of Post 9/11 student's financial accounts, monitor VA fee deferment process and VA applications for educational benefits.
Seek grant funding to effectively meet program goals
Maintain up-to-date understanding of college rules, regulations and guidelines applicable to assigned student services areas to assure compliance to the same.
Compose electronic, and printed information in media such as websites, newsletters, and flyers, publicizing programs and services
Create events throughout the year that celebrate and thank the veterans at MSJC and within the community for their service
Hire, supervise and facilitate monthly training sessions for work-study that will provide the most updated information and processes and ensure quality customer service delivery is provided by staff and contracted students workers
Work with VRC Counselors to collaborate with the Early Alert program to inform veteran students at the first sight of possible risk of academic probation and referring them to support services that will assist them such as DSPS, counseling, etc.
Create presentations, programs, workshops and functions that help educate the students, faculty and staff at the college and the importance of addressing the unique needs of military and veteran students and their families as they transition into college
Work closely with the Dean of Student Services to perform audits of Veterans educational files and related records to ensure accuracy and compliance with Federal and State regulations
Conduct financial aid workshops and presentations on and off campus for college and high school students and their parents; provide in-depth information and advice to potential applicants; advise students in matters related to veterans financial aid, scholarships, and grants
Participate in appropriate professional organizations and College events
Strengthen and support the Student Veterans Club on campus, as well as help to build and strengthen the overall veterans affiliated community
Serve as a liaison for Veterans Services with other District divisions, and outside agencies; negotiate and resolve significant and controversial issues