Veteran Outreach Manager (Temporary) - 11-037 - SC/ Bell Shelter

The Salvation Army Southern California•Bell, CA

13d•Hybrid

About The Position

The primary responsibilities of the Veteran Outreach Manager are to conduct extensive outreach to low-income veterans through a variety of means, including but not limited to direct street outreach, participating in Service Planning Area (SPA) level organized outreach activities, developing and maintaining collaborative associations with other agencies that may provide services to veterans experiencing homelessness, and extensive collaboration with VA staff throughout the local VA catchment area. The Veteran Outreach Manager will also be responsible for designing and distributing marketing materials to promote the veteran services provided at Bell Shelter, most notably our veteran transitional housing programs. The Veteran Outreach Manager is responsible for primary outreach functions to support at least a 95% occupancy level in Bell Shelter’s VA Homeless Provider Grant and Per Diem (GPD) Program beds.

Requirements

Must be willing to travel throughout Los Angeles and Orange counties - this position requires travel to various locations.
Remain current and consistently comply with the regulations, and policies and procedures of the VA GPD program, The Salvation Army, ethical standards, and other related requirements.
Bachelor's degree and at least 3 years’ experience with homeless/social service programs.
Must obtain First Aid/CPR certification in first 90 days of employment.
TB-Cleared within 7 days of hire date.
A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out essential job-related activities.
Commitment to the holistic mission of The Salvation Army and Bell Shelter.
Experience working with persons who are homeless and/or disabled.
If in recovery, at least 1 year of sobriety, with evidence of working a program of personal recovery.
Commitment to working with disabled veterans.
Must have appropriate written and verbal communication skills.
Ability to work well with others and committed to the vision that Bell Shelter be a program of excellence.
Strong computer skills, including mastery of Word, Excel, PowerPoint, and HMIS.

Nice To Haves

Veteran preferred.

Responsibilities

Develop and maintain active professional relationships with entities in the community that regularly encounter veterans experiencing homelessness, such as VA programs and facilities in Los Angeles and Long Beach, Veterans Service Organizations, hospitals, law enforcement, courts, faith-based and community organizations, credit unions, consumer credit counseling organizations, colleges and universities, community colleges, public health agencies, public social services offices, and elsewhere.
Assist veterans with documenting basic eligibility for VA programs and/or assisting veterans acquire basic eligibility documents, including 1010E and DD214 forms, as needed.
Utilize an online database (HMIS) to input client information and demographics in real-time.
Provide referrals and/or linkages to community services and agencies for individuals encountered who are not eligible for services at Bell Shelter.
Attend scheduled workshops, training and meetings as required.
Create and lead presentations using PowerPoint for workshops and information sessions for program prospects, partner agencies, clients, and co-workers.
Ensure intake processes are completed on the same day as admission. The intake process should be welcoming, including all required screenings and documentation, verify program eligibility requirements, and ensure clients receive the appropriate orientation and information related to their program.
Coordinate with residential Program Managers and Case Managers to ensure veterans are engaged and referred to appropriate services in a timely manner.
Assume other duties as assigned by a supervisor and ensure the success of the program.