Veteran Health Care Navigator

YWCA of Greater Harrisburg • Harrisburg, PA

5d • Onsite

About The Position

The YWCA Greater Harrisburg is seeking a full-time Supportive Services for Veteran Families (SSVF) Health Care Navigator. This position will work with SSVF enrolled Veteran households on a variety of issues to assist them in identifying and overcoming challenges to accessing the healthcare system or adhering to recommended health care plans. The Health Care Navigator will assist Veterans to gain access to the Department of Veteran Affairs (VA) and/or alternate health care, identify barriers to accessing health care, and provide information and education on wellness related topics. The Health Care Navigator works closely with household members to assist them in accessing health care needs that impact housing stability.

Requirements

• Bachelors Degree (Masters Preferred) in Social Work with two years’ experience or Related Degree with equivalent expertise in Health Care Navigation.
• In-depth knowledge and understanding of VA and Mainstream health care services to include behavioral and mental health, health, and wellness systems of care, obtaining access to benefits and other supportive services.
• Ability to conduct outreach, case management, program, and organizational activities during normal working hours, some evening hours, and occasional weekends as required.
• Valid driver's license, clean driving history, and reliable personal vehicle. Proof of insurability may also be required.
• Current FBI, criminal, and child abuse clearance or the ability and willingness to obtain.

Responsibilities

• Conduct outreach in areas frequented by homeless individuals to identify potential participants.
• Complete non-clinical assessments and identify barriers to health care access.
• Facilitate enrollment in VA and community health care, including behavioral and mental health services.
• Coordinate appointments and communicate with health care teams.
• Collaborate with VA, community providers, and internal teams to ensure participants receive needed support.
• Educate Veterans on their rights and available benefits.
• Document services and track participant progress in accordance with program guidelines.
• Support housing appropriateness through health care coordination and accessibility inspections.
• Promote long-term wellness by ensuring access to food, hygiene, and recovery resources.
• Assist with benefit applications and develop exit plans for continued care.

Benefits

• Comprehensive Health Coverage – Medical, dental, and vision plans to keep you healthy
• Employee Assistance Program (EAP) – Because your well-being matters
• Life Insurance – Peace of mind for you and your loved ones
• Short & Long-Term Disability – We've got your back when life takes an unexpected turn
• Pension Retirement Plan – Start earning a pension after just two short years of service
• 403(b) Retirement Plan – Begin contributing on day one to secure your financial future
• Generous Paid Time Off – Recharge with paid time off days and sick days
• 11 Paid Holidays – Extra time to relax, celebrate, and enjoy what matters most

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level