Part Time GPD Veteran Case Manager

Volunteers of America Colorado•Durango, CO

6d•Onsite

About The Position

Volunteers of America Colorado believes unique challenges require unique and thoughtful solutions. VOA creates specialized programs to meet the critical needs of the communities we serve—our programs across Colorado look different because each community is distinct. We engage faith, relationship-building, and volunteers wherever we go to lift up and support Colorado’s most vulnerable citizens. The Veteran Case Manager is responsible for assessing eligibility, conducting intakes, coordinating services and providing case management for homeless veteran men and women residing in the Grant Per Diem program. Conducts educational training and other activities for enrolled veterans where gaps in these services exist. Provides resources and information to enrolled veterans regarding employment assistance, mental health, drug and alcohol rehabilitation services and housing resources.

Requirements

Models core culture attributes of VOACO that include “AIRS” (Accountability, Integrity, Respect and Service).
Models and pursues with vigor VOAC’s three strategical critical virtues of HHS (Hungry, Humble, People Smart).
Demonstrates servant-leadership and models open communication. Commits to providing a nourishing, truthful, approachable, joyful and healthy environment.
Demonstrates compassion for helping those that are the most vulnerable in our community.
Demonstrates knowledge of or a strong willingness to learn about poverty, human service government programs, VOAC solutions and services, homelessness, aging, veterans, at-risk youth and helping those most vulnerable in our society.
Bachelor’s degree or the equivalent in a related area.
One-year direct experience with vulnerable populations, including a working understanding of mental health issues and treatment modalities.
Own automobile, Colorado-mandated automobile insurance and good driving record required.
Knowledge of Microsoft Office products and Windows environment
Excellent verbal and written communication skills
Strong organization and problem-solving skills.

Nice To Haves

Individuals with veteran status and/or veteran experience preferred.
Training in de-escalation techniques/conflict mediation
CPR/AED Certification

Responsibilities

Ensures Veteran voice is incorporated into programmatic evaluation and improvement.
Coordinates services that lead to housing for homeless veterans.
Works closely with VA to determine eligibility, benefits, and other support services for each participant.
Develops life skills programs, which involves the recruitment of individuals to teach such topics as obtaining and maintaining employment, living independently, emotional coping strategies and negotiating systems.
Creates and implements regular and relevant activities and projects for program participants, such as employment groups, spending/savings plans, and health education.
Locates volunteer and community service opportunities for program participants.
Responsible for communicating program information to interested individuals and participants in a timely manner.
Acts as a community liaison for Volunteers of America, maintaining cooperative working relations throughout the community.
Collects pertinent statistics and prepares reports as required by funding source.
Where indicated assists Senior Manager with monthly billing forms to VA and DHS.
Tracks monthly, quarterly and annual statistics and demographics.
Attends staff meetings weekly, in-service training as required and meets periodically with the Senior Manager for input and exchange of information.
Ensures maintenance of the facility as a comfortable and orderly environment and provides direct crisis intervention services with clients.
Responsible for conducting weekly Veteran house meetings.
Able to give educational presentations to community groups, attend professional meetings when requested and conduct on-site tours.
Maintains case notes and other paperwork as required.
Performs job responsibilities in accordance with the Social Work Code of Ethics.
Performs all other duties as assigned.