Veteran Care Coordinator (RN IV)

Commonwealth of Massachusetts•Holyoke, MA

22h•Onsite

About The Position

The Veterans Home at Holyoke is seeking an engaging, collaborative, and experienced nursing supervisor to serve as one of our Veteran Care Coordinators. This role will serve as a member of the nursing administration team and be responsible for the supervision and oversight of an assigned Care Center within our long-term care facility. This is a full-time (40 hours/week) position working from 7:00 am – 3:30 pm; schedule to include rotating weekends. This is a 24 hour/7 days a week facility. The Veterans Home at Holyoke may require this individual to be present during nontraditional hours when circumstances dictate the operational need.

Requirements

At least (A) two years of full-time, or equivalent part-time, experience as a registered nurse in a recognized hospital, clinic or medical facility
Of which at least one year must have been in a supervisory, administrative or managerial capacity
Current and valid registration as a professional nurse under the Massachusetts Board of Registration in Nursing
Recent graduates from an approved school of nursing must have applied for the first available registered nurse examination
Possession of a current and valid Massachusetts Motor Vehicle Operator's license may be required
Current, active certification as a Registered Nurse under the Massachusetts Board of Registration in Nursing
Current and valid CPR/BLS certification

Nice To Haves

Direct experience working in a long-term care environment with increasing supervisory responsibility and involvement to include the knowledge and experience associated with care planning, MDS reporting, and providing care to the geriatric and memory-impaired populations
Bachelor’s degree or higher in nursing
Certification in Geriatric Nursing or related areas
Experience supervising in a unionized environment
Proven ability to lead others and effect sustainable change
Strong verbal and written communication skills and the ability deal tactfully with others
Ability to promote change and mitigate conflict
Knowledge of current evidence-based practice and regulatory standards of care
Knowledge of emergency nursing procedures
Knowledge of methods in evaluating nursing practice and health outcomes
Intravenous skills and knowledge
Proficient in Microsoft Office to include Word, Excel and Outlook

Responsibilities

Oversees day-to-day operational needs of the Veteran Care Center
Ensures continual delivery of high quality and effective nursing care
Plans for optimal utilization of staff for the delivery of nursing care throughout the 24 hour/7 day a week period
Holds staff accountable for own clinical practice, including use of nursing process and appropriate documentation to meet all regulatory standards
Communicates effectively and resolves conflicts when they arise to promote trusting relationships
Adopts and implements innovative nursing practices to improve Veteran care
Participates in recruiting, selecting, mentoring and evaluating nursing personnel and their performance
Ensures that clinical operations remain in compliance with professional and regulatory standards
Maintains a healthy and collaborative team environment
Develops and implements nursing policies and nursing
Maintains own current knowledge of the veteran residents of the care center
Maintains own competence in geriatric nursing and acts as clinical resource and expert role model to staff
Assures staff knowledge and integration of age-specific nursing of the veteran resident population as a critical element in the assessment, planning, implementation and evaluation of care
Completes data collection and monitoring for quality and performance improvement
Assesses, plans and evaluates nursing care and Veteran/family progress towards goals, directing staff as needed
Utilizes appropriate resources and exercises fiscal stewardship
Attends appropriate clinical committees to support Veteran care
Develops a care center’s philosophy/goals which reflect the uniqueness of the care center and are consistent with the philosophy of both the nursing department and the Veterans Home at Holyoke
Monitors the care center fiscally by collaborating with the Associate or Assistant Director of Nursing / Director of Nursing (ADON/DON) maintaining accountability for approved personnel, supplies and expense budget
Maintains a safe environment for veteran residents, staff and visitors
Works on interdisciplinary teams with other ancillary support services to initiate appropriate communication and plan to ensure a constant level of services for meeting veteran resident care needs
Prepares written reports on care center issues, trends and progress towards goals
Participates in interview process for new employees; assists new staff members in orientation process and completes a competency-based skills inventory, and assigns senior staff to precept orientees
Promotes teamwork with all staff assigned to shift
Monitors activities of the care center staff for adherence to standards and need for education
Promotes communication to staff members by conducting regular staff meetings to share information and maintains active communication by use of logs, etc. to personnel on the Veteran Care Center
Promotes development of all staff members by meeting with each staff member on regular basis to evaluate performance, identify areas for growth, set mutual goals and provide progressive work assignments
Develops leadership skills in personnel by conducting/precepting in orientation of new personnel, and guiding the staff in the development of leadership abilities
Conducts progressive discipline with individual staff members as needed, documenting appropriately
Evaluates each member utilizing our performance management system
Relieves other Veteran Care Coordinators, on a shared basis, during vacation, extended illness, etc.
Identifies goals for professional development and attends continuing education opportunities to attain goals

Benefits

75% state paid medical insurance premium
Reasonable Dental and Vision Plans
Flexible Spending Account and Dependent Care Assistance programs
Low cost basic and optional life insurance
Retirement Savings: State Employees' Pension and a Deferred Compensation 457(b) plan
12 paid holidays per year
Competitive Sick, Vacation and Personal Time
Tuition Benefit for employee and spouse at state colleges and universities
Short-Term Disability and Extended Illness program participation options
Incentive-based Wellness Programs
Professional Development and Continuing Education opportunities
Qualified Employer for Public Service Student Loan Forgiveness Program