Remote Veteran Benefits Specialist | Work From Home | Customer Service & Sales

AIL•Chesapeake, VA

4d•Remote

About The Position

Serve Those Who Served—Build a Meaningful Career From Home Do you have a passion for helping military families, veterans, and working Americans? Whether you're a veteran, military spouse, family member, or simply someone who values service, Globe Life AO offers an opportunity to build a rewarding career while making a meaningful difference. We're seeking compassionate, motivated individuals to join our team as Remote Veteran Benefits Specialists. In this fully remote role, you'll educate veterans, union members, and their families about available life, accident, and supplemental health insurance benefits while providing exceptional customer service and long-term support. No previous insurance experience is required. We provide comprehensive training, mentorship, and licensing guidance to help you succeed.

Requirements

Passion for serving veterans, military families, and working families.
Strong communication and relationship-building skills.
Customer-focused mindset with empathy and professionalism.
Self-motivated, dependable, and organized.
Comfortable working independently in a remote environment.
Basic computer proficiency and reliable high-speed internet.
Ability to obtain any required state insurance license.
Applicants must be physically located in and legally authorized to work in the United States.

Nice To Haves

No Cold Calling – Qualified Clients Request Information
Experience in military service, customer service, healthcare, education, banking, retail, hospitality, administration, sales, or community service is welcomed—but not required.

Responsibilities

Meet with clients virtually using Zoom and phone.
Educate veterans, union members, and working families on available benefit programs.
Explain life, accident, and supplemental health insurance options in a clear and professional manner.
Recommend personalized coverage based on each family's needs.
Guide clients through the enrollment process.
Provide ongoing policy reviews, beneficiary updates, and client support.
Build long-term relationships through trust, integrity, and exceptional service.
Maintain accurate documentation while following company and state compliance guidelines.
Participate in weekly coaching, leadership development, and ongoing professional training.