Part-Time Veteran Academic Liaison

Bunker Hill Community College • Boston, MA

3d • Onsite

About The Position

The Part-Time Veteran Academic Liaison will serve as a vital support role within the BHCC Veterans Center, assisting the Academic Coordinator for Veteran Services with administrative and academic-related needs. The position involves data entry, coordinating veteran benefits, managing student information, and providing personalized support to veterans as they navigate their academic journey. This role requires an empathetic and resourceful individual with strong organizational skills and a passion for helping veterans achieve success in their education.

Requirements

• Experience with Customer Relationship Management (CRM) systems or similar data management tools.
• Ability to clearly communicate with student veterans and staff, demonstrating patience and understanding of the unique challenges veterans face.
• Able to troubleshoot and research answers to complex questions, ensuring student veterans receive accurate and actionable information.
• Demonstrated ability to find and share concrete solutions, ensuring that veterans get the support they need in a timely manner.
• Accurate data entry and record keeping with an emphasis on confidentiality and precision.
• Genuine interest in serving and supporting veterans, with an understanding of the challenges they face in the academic environment.

Nice To Haves

• Prior experience working with student veterans or in veteran services is a plus.
• Familiarity with the VA (Veterans Affairs) benefits system.

Responsibilities

• Accurately enter and manage data related to student veteran benefits, ensuring timely processing and documentation.
• Compile, sort, and file student veteran records and information for review by the Academic Coordinator.
• Assist the Academic Coordinator with day-to-day administrative tasks, record keeping, and filing for the BHCC Veteran Center.
• Demonstrate resourcefulness in finding answers to student veterans' questions, helping them navigate challenges and access the right services.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed