Vet Assistant

Humane Society of Mason County • Belfair, WA

3d • Onsite

About The Position

The Vet Assistant is responsible for greeting clients and patients, managing check-in and check-out processes, and maintaining an efficient workflow through effective communication. This role involves demonstrating technical knowledge of products, assisting with patient care and surgical preparation, maintaining surgical instruments, and ensuring the clinic is clean and organized. The Vet Assistant also administers medications and treatments under supervision, collects patient history, follows safety protocols, trains new staff and volunteers, and performs preliminary animal evaluations. Additionally, they assist with exams for animals in foster care and support the euthanasia technician as needed.

Requirements

• High school diploma or GED
• Must possess a valid Driver’s license and clean driving record
• Basic computer skills (Microsoft Office, e-mail and Clinic HQ preferred); comfortable with technology
• Proper telephone etiquette and client service excellence
• Basic veterinary medical knowledge, including products and services
• Excellent oral and written communication skills
• Strong organizational skills with ability to multi-task and still attend to detail
• Ability to handle animals with care and patience
• Ability to work well with others
• Should possess a strong work ethic and be able to work well under pressure
• Learning mindset with continual desire to improve skills
• Calm, consistent demeanor in times of stress
• Ability to receive feedback as a positive contribution to growth
• Work standing or sitting for 8 or more hours
• Lift and carry up to 50 pounds repeatedly throughout the day, with assistance
• Bend and kneel repeatedly
• Assess and view fine detail in a variety of situations
• Repetitive motions that include the wrists, hands and/or fingers
• Communicating with others to exchange information

Nice To Haves

• Veterinary Medication Clerk License preferred, but not required
• Experience in shelter medicine/HQHVSN preferred

Responsibilities

• Greets and determines needs of the clients and patients, completing check-in and check-out.
• Effectively communicate with clients and team members to maintain an efficient workflow.
• Demonstrates technical knowledge of products (flea control, special diet food, etc.) and performs appropriate sales to clients for their animals.
• Invoices clients, along with collecting payment.
• Assists with patient care and treatment.
• Assists with preparation of animals for surgical procedures.
• Maintains and sterilizes surgical instruments/equipment.
• Cleans and disinfects cages, kennels, exam and treatment areas of clinic.
• Administers medications, vaccines, microchips and other treatments with appropriate supervision.
• Collects and records patient history for wellness exams.
• Follows safety protocols to ensure safety of pets, clients and team members.
• Restrains pets in a manner that allows necessary work to be performed while minimizing stress to animals.
• Trains new clinic volunteers and employees.
• Ensures the clinic is clean and prepped for next surgery clinic/wellness day to include laundry, cleaning floors, kennels, and restocking.
• Performs preliminary animal evaluations, including spay/neuter checks.
• Assists the veterinarian with exams of animals in foster care, collects medical history from foster parents and communicates discharge instructions.
• Assists euthanasia technician as needed.
• Perform other duties, as assigned.

Benefits

• Health, Dental and Vision Insurance with Company Contribution
• Annual clothing/uniform allowance
• Professional Development Opportunities
• Vacation/Paid Time Off accrual of 1.5 hours earned per 40 hours paid (increases over time)
• Sick Leave at 1 hour earned per 40 hours paid
• 6 Paid Holidays per year
• Bereavement Leave

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED