Best Buy Business – Vertical Service Project Manager

Best Buy • Saint Paul, MN

3d • Remote

About The Position

As a Best Buy Business – Vertical Service Project Manager, you'll lead customer deployment projects from kickoff to completion, helping ensure installations are delivered on time and with a great customer experience. You'll coordinate across customers, field teams, vendors, and logistics partners to keep projects moving and solve challenges before they become roadblocks. If you enjoy managing multiple priorities, building strong relationships, and seeing projects come to life, this role offers the opportunity to make a direct impact every day. This role is remote, which means you would work virtually from home or another non-Best Buy.

Requirements

• 3+ years of experience in operations, services, logistics, retail, field services, hospitality, construction, or a related field.
• 2+ years of project management, deployment management, coordination, or operational leadership experience.
• Experience managing multiple projects and competing priorities.
• Strong communication, organization, and planning skills.

Nice To Haves

• Bachelor's degree in Business, Operations, Project Management, or a related field.
• PMP, CAPM, or similar project management certification.
• Experience supporting hospitality, MDU, appliance, technology deployment, field service, or construction projects.
• Knowledge of permitting, licensing, logistics, and vendor management.
• Experience managing multi-site customer deployments.

Responsibilities

• Lead deployment projects across hospitality, multifamily housing (MDU), appliance, and field service environments.
• Build and manage project schedules, milestones, and key deliverables.
• Coordinate site readiness, product availability, logistics, and vendor support.
• Serve as the primary contact for customers and project stakeholders.
• Support field teams by resolving issues and managing escalations during deployments.
• Identify opportunities to improve processes and enhance the customer experience.

Benefits

• Competitive pay
• Generous employee discount
• Physical and mental well-being support
• Different types of leaves of absence and paid time off based on eligibility, work location, and employment status.
• Certain roles may also be eligible for incentive pay programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level