Vertical Market Leader - Industrial

Limbach Facility ServicesFranklin, TN
Hybrid

About The Position

The Vertical Market Leader develops and strengthens strategic relationships with key customers within a defined industry vertical through the deployment of Limbach’s comprehensive capabilities and national sales offerings. The incumbent assesses market and enterprise-level opportunities, creates compelling solutions for decision makers, including executive stakeholders, and drives measurable growth across targeted accounts within the vertical. S/he executes sales and account development strategies that expand wallet share, increase market penetration, and position Limbach as a trusted partner. Working collaboratively across national and local business units, S/he ensures the customer experience is consistent and either meets or exceeds national standards. This role is accountable for long-term relationship development, strategic account expansion, and delivery of profitable, sustainable growth within the assigned vertical.

Requirements

  • Bachelor's degree and 8+ years of industry-specific experience, specifically working with in the Industrial vertical.
  • Strong financial acumen and capability of analyzing and understanding budgets and P&L related outcomes.
  • Demonstrated ability to develop and manage strategic accounts across geographic territories and vertical markets.
  • Expertise in sales, customer buying processes, and managing workflows to ensure customer satisfaction.
  • Strong attention to detail and ability to multitask in a fast-paced environment.
  • Proven ability to engage in effective collaboration and communication (written/verbal) with building owners at all levels, understanding the different needs of each.
  • Advanced knowledge of the construction and facility services industry and marketplace.
  • Ability to sell across service lines and develop multi-year growth strategies.
  • Demonstrated organizational, presentation, negotiation, and follow-up skills.
  • Must have a valid driver's license.
  • Must have a driving record compliant with the Company's policies and MVR requirements, and consent to ongoing driving record monitoring by the Company.

Nice To Haves

  • MBA or advanced degree within the areas of Engineering & Design or Construction Technology
  • Background in energy services, facility infrastructure, building automation, or related industries.

Responsibilities

  • Demonstrates strong and intentional leadership related to safety by proactively managing respective vertical market teams with a core focus on our safety culture and broader ecosystem, always evaluating the total environment as it relates to Limbach’s employees, partners and customers in effort to create safer behaviors.
  • Redeems vertical market sales and account goals.
  • Executes a national account growth strategy within the assigned vertical to increase revenue, margin, and overall presence in the market.
  • Identifies, develops, and converts new enterprise-level customer relationships across multi-site and multi-facility accounts.
  • Expands account penetration, wallet share and experience by aligning customer needs with national offerings.
  • Maintains strong, recurring communication with decision-makers and stakeholders from facility management through C-Suite executives.
  • Conducts regular business reviews with accounts to strengthen relationships, validate performance, and identify future growth opportunities.
  • Ensures a seamless customer experience through proactive coordination with operations, service, estimating, engineering, and other internal teams.
  • Reviews and approves major proposals for general accuracy, assessment of risk, and pricing and margin profiles.
  • Tracks, measures, and reports progress toward vertical market revenue targets, account penetration, gross profit growth, and customer satisfaction.
  • Acts as the vertical market and customer advocate internally, helping resolve issues, clarify expectations, and maintain long-term strategic alignment.
  • Knowledgeable of and leverages vertical market data and trends to refine go-to-market positioning and influence development of future service offerings.

Benefits

  • The Company’s “Work from Home” policy is applicable to this position.
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