Vertex Systems Engineer - SMTS

SalesforceSan Francisco, CA
1d

About The Position

DET IT is looking for a Senior Member of the Technical Staff (SMTS) to join our IT Finance Engineering team. This role is focused primarily on designing, implementing, and optimizing enterprise tax solutions using Vertex , with strong engineering knowledge of system integrations across Finance, ERP, Billing, and Revenue platforms. The ideal candidate brings deep expertise in Vertex configuration and indirect tax processes (Sales & Use Tax, VAT/GST), combined with hands-on technical experience integrating Vertex with enterprise systems via APIs, middleware, and event-driven architectures. This is not a middleware-only role — it is a tax systems engineering role with integration architecture responsibilities.

Requirements

  • 8+ years of hands-on experience implementing and supporting Vertex tax solutions in enterprise environments.
  • Strong expertise in indirect tax domains: Sales & Use Tax, VAT, GST, cross-border taxation, exemptions, and compliance.
  • Deep functional and technical knowledge of Vertex configuration (rules, jurisdictions, rates, exemptions, certificates, reporting).
  • Experience integrating Vertex with ERP, billing, and revenue systems using REST/SOAP APIs, middleware platforms, or custom integration frameworks.
  • Strong understanding of Quote-to-Cash and Record-to-Report processes.
  • Solid engineering background with experience in API design, data mapping, JSON/XML transformations, and secure integrations.
  • Experience with integration technologies (MuleSoft, Boomi, Informatica, or similar) — expertise in one is sufficient; not platform-dependent.
  • Strong troubleshooting skills across tax, integration, and financial data flows.
  • Experience working in Agile/Scrum environments with CI/CD practices and version control (GIT).
  • Bachelor’s Degree in Computer Science, Engineering, Finance Systems, or related field.

Nice To Haves

  • Experience implementing Vertex in high-volume SaaS or subscription-based business models.
  • Familiarity with revenue systems such as RevPro and billing platforms.
  • Experience designing scalable tax integration patterns for global operations.
  • Knowledge of compliance controls, audit processes, and financial system governance.
  • Exposure to enterprise data platforms and reporting tools.

Responsibilities

  • Lead end-to-end implementation and enhancement of Vertex tax solutions across enterprise Finance and Revenue systems.
  • Configure and optimize Vertex O Series / tax calculation engines, including tax rules, jurisdictions, exemptions, and reporting.
  • Design and implement integrations between Vertex and ERP, Billing, Revenue Recognition, and Order Management systems.
  • Define tax data flows, transaction mapping, and reconciliation controls across upstream and downstream systems.
  • Collaborate with Finance, Tax, Revenue Operations, and Engineering teams to translate regulatory and business requirements into scalable technical designs.
  • Troubleshoot tax calculation discrepancies, integration failures, and reconciliation issues.
  • Define integration standards including API contracts, payload structures, error handling frameworks, and monitoring strategies.
  • Drive performance optimization, scalability, and compliance across high-volume transaction environments.
  • Participate in architecture reviews and guide engineering best practices for tax system integrations.
  • Ensure audit readiness, documentation quality, and SOX compliance where applicable.

Benefits

  • Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.
  • More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.
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