Verification Specialist

James Madison University•Harrisonburg, VA

3d•$43,500 - $48,167•Onsite

About The Position

The Verification Specialist is responsible for verification of student's ISIR information to ensure the student is awarded the correct federal and state financial aid. This position will also counsel students, parents and the general public about all application and eligibility requirements for all sources of financial assistance and administer financial aid according to federal, state, and institutional regulations, policies and procedures.

Requirements

Professional, detail minded, and concern for providing accurate information.
Customer service experience and outstanding communication skills, both oral and written.
Ability to discern the root of problems and desire to seek resolutions.

Nice To Haves

Knowledge of both federal and state financial aid polices.
Familiarity with Peoplesoft and Windows platform computer software.

Responsibilities

Reviews applicant information on FAFSA/ISIR.
Works personally with JMU families when a crisis arises in the family’s finances that changes the family’s true ability to pay for the student’s education.
Official Back-Up for Verification Manager.
Maintains accurate student FAFSA records with JMU and the Department of Education.

Benefits

Generous Leave: Enjoy paid vacation, sick leave, parental leave, community service leave, and 19 paid holidays annually.
Comprehensive Health Coverage: Access high-quality health insurance options that fit your needs.
Retirement Options: Plan for your future with retirement benefits through the Virginia Retirement System.
Employee Well-Being: Our Balanced Dukes program promotes wellness and work-life integration through resources, events, and support.
Tuition Waiver Program: Advance your education with our tuition waiver program for undergraduate and graduate courses taken at JMU.

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