Verification Specialist

H2 HealthJacksonville, FL
Remote

About The Position

Join H2 Health as a Verification Specialist and play a vital role in supporting our mission of delivering exceptional patient care. As part of our corporate team, you'll work remotely while collaborating with clinics and colleagues to help ensure accurate and timely insurance verification, creating a seamless experience for both patients and providers. In this full-time, Monday through Friday position, you'll use your attention to detail and organizational skills to verify insurance benefits, support administrative workflows, and contribute to the efficient operation of our growing healthcare organization. If you thrive in a collaborative environment and enjoy making a meaningful impact behind the scenes, we'd love to hear from you.

Requirements

  • High school diploma or equivalent required.
  • Strong attention to detail and organizational skills.
  • Excellent verbal and written communication skills.
  • Proficiency with computer systems and Microsoft Office applications.
  • Ability to work independently in a remote environment while collaborating effectively with a team.

Nice To Haves

  • Additional education in healthcare administration or a related field is preferred.
  • Previous experience with insurance verification, medical office operations, or healthcare administration preferred.
  • Knowledge of commercial insurance, Medicare, Medicaid, and payer benefit structures is a plus.

Responsibilities

  • Verify patient insurance eligibility and benefits accurately and efficiently.
  • Review coverage details and identify authorization or referral requirements.
  • Communicate with insurance carriers to obtain and confirm benefit information.
  • Document verification details within designated systems.
  • Collaborate with clinic teams and other departments to resolve insurance-related questions.
  • Maintain compliance with company policies and payer guidelines.
  • Support timely scheduling and registration processes through accurate benefit verification.
  • Deliver excellent customer service while handling sensitive patient information.

Benefits

  • Competitive compensation
  • Medical, dental, and vision insurance.
  • Paid time off and paid holidays.
  • 401(k) with company match.
  • Health Savings Account (HSA) and Flexible Spending Account (FSA) options.
  • Employee Assistance Program (EAP).
  • Company-paid life insurance.
  • Additional voluntary benefit offerings.
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