Verification Specialist

Eye-Q Vision Care • Fresno, CA

2d • Onsite

About The Position

Do you want to help people see better, look better, and feel better? The Verification Specialist will be responsible for obtaining insurance authorizations and verification of eligibility for all clinic appointments through using interface systems, placing calls to various insurances and/or physician offices, and utilizing internet applications for vision and medical referrals/authorizations. ABOUT EYE-Q Consistently ranked one of the top ten “Best Companies to work for in Central California” since 2006. EYE-Q Vision Care proudly serves the California Central Valley. We are a fast-paced, highly complex practice and offer several specialty services to our patients. Our team of ophthalmologists, optometrists, and professional support staff handle all aspects of eye/vision care, from general exams to complex surgeries. We are looking for individuals who are enthusiastic, energetic, and passionate about providing excellent care to our patients while treating fellow coworkers with dignity and respect.

Requirements

• Knowledge of electronic data entry
• Ability to use computers, calculators, and programs such as Microsoft Excel, internet, e-mail, and EHR
• Knowledge of recordkeeping and basic accounting
• Ability to manage stress and remain composed in a fast-paced, high-stress environment
• Ability to hear in person and over the phone in various settings
• High school diploma/GED
• Six months to one year of related experience and/or technical school training

Nice To Haves

• Knowledge of NextGen
• Bilingual in Spanish
• Bachelor’s degree
• One to two years of related experience and/or training

Responsibilities

• Generate appointment reports daily and determine which appointments require authorization and/or referral
• Access interface programs and place telephone calls for benefit and eligibility information
• Document patient authorizations and benefit data in the practice management system
• Contact primary care physicians for referrals and/or authorization
• Identify and obtain proper benefits for all patients on the schedule
• Contact patients for discrepancies regarding insurance policy identifications
• Facilitate authorizations and imaging appointments for outpatient referrals
• Advise coordinator of problems or trends relating to authorizations and/or referrals
• Adhere to HIPAA regulations concerning patient privacy and confidentiality

Benefits

• Competitive pay
• Annual scrub vouchers
• Excellent benefits (medical, dental, vision, FSA, 401k, pet insurance, etc.)
• Paid vacation, holidays, and sick time
• Employee discounts (glasses, contacts, and other cosmetic services)
• Birthday and milestone anniversary gifts
• Employee assistance program
• Employee appreciation events

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED