Verification Specialist
About The Position
J. J. Keller has a Verification Specialist opening in one of our fastest growing departments called Managed Services. This department is comprised of fleet and regulatory compliance experts who clients rely on to off-load the time consuming / complex tasks of managing driver safety and vehicle compliance. As a Verification Specialist you will be responsible for processing client requests for various different background checks. This position is eligible for a hybrid schedule for employees residing within 40 miles of our Corporate Campus in Neenah, WI, or a remote schedule for those located elsewhere in Wisconsin.
Requirements
- High School Graduate or General Education Degree (GED).
- 1+ years of experience in a general office setting.
- In lieu, will consider a combination of experience and post-secondary education.
- Must be proficient in the use of a PC and have the ability to navigate between multiple screens and computer programs.
- Strong organizational skills and attention to detail.
Nice To Haves
- Experience in highly regulated industry a plus or ability to learn complex regulatory standards.
Responsibilities
- Processes client requested orders for background checks, Motor Vehicle Records (MVRs), Safety Performance History (SPHRR) as well as other Driver Qualification (DQ) and Drug & Alcohol (D&A) forms.
- Monitors workload and document processing to ensure orders are completed within established turnaround times.
- Identifies discrepancies, checks systems for pertinent information, and enters information into applicable systems.
- Works with Client Service Specialists to obtain and/or validate client information.
- Updates information in all applicable systems.
- Maintains knowledge of the applicable local, state, and federal regulations that pertain to our service offerings.
- Maintains confidentiality of client information under the FCRA, HIPAA, and other regulatory entities.
- Adheres to the department's data security policies pertaining to Personal Identification Information.
Benefits
- $19/hr.
- 17 days of PTO + 8 Paid Company Holidays + 1 Paid Floating Holiday
- Annual Reviews + Merit Increases + Quarterly Bonus Program
- New Hire On-the-Job Training
- Medical + Dental + Vision Insurance
- 401(k) with Employer Match + Company-funded Profit Sharing
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
