Verifications Processing Agent
isolved•,
•Remote
About The Position
The Verification Processing Agent is an essential role within the ProScreening organization. The verification team works diligently to verify information on employment applicants' resumes, including but not limited to employment, education, and reference information. A successful Verification Processing Agent efficiently and accurately provides clients with verified applicant information at a rate of 18 or more cases worked per hour.
Requirements
- High school diploma or equivalent.
- High level of attention to detail and accuracy in all tasks.
- Ability to work effectively in a team environment.
- Strong written and verbal communication skills.
- Employee must be legally authorized to work in the United States.
Nice To Haves
- Some phone or customer service experience preferred.
- Bilingual Spanish/English speakers preferred.
Responsibilities
- Conduct reference calls and perform employment and education verifications.
- Produce 18 or more cases worked per hour by 90 days of employment and on an ongoing basis.
- Process employment verifications to confirm information contained on job applications for clients.
- Receive inbound calls from companies, schools, and references returning requests for verification.
- Maintain a total mistake ratio of less than 1% of completed verifications.
- Other duties as assigned.
Benefits
- Comprehensive list of our employee total rewards offerings available at www.isolvedeebenefits.com.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
