Veradigm Outcome Executive (VOE)

Veradigm

8d•$163,000 - $216,300

About The Position

The Veradigm Outcome Executive (VOE) is Veradigm's most senior client-facing individual contributor, responsible for the full strategic relationship across a portfolio of large pharma accounts. Serving as the integration layer across Sales, Consulting, Support, and A/R, the VOE drives retention, expansion, and wallet share through deep knowledge of client business priorities and the role of pharma in the broader healthcare industry landscape. The role operates with significant autonomy and is fully accountable for C-suite engagement, annual account planning, QBR cadence, and measurable revenue outcomes.

Requirements

10+ years of experience in Pharmaceutical Sales and/or Consulting
Demonstrated track record of building and sustaining C-suite relationships with pharmaceutical stakeholders
Deep knowledge of Pharma clinical and research ops with exposure to commercial analytics
Proven ability to manage and grow a complex enterprise account portfolio with consistent quota attainment
Strong business acumen — able to analyze client financial data, build account plans, and connect Veradigm solutions to measurable client outcomes
High emotional intelligence; skilled at anticipating friction, navigating organizational complexity, and maintaining long-term trust
Healthcare regulatory and operational fluency — understands the clinical and business context driving client decisions, not just the technology
Proficiency with CRM platforms (e.g., Salesforce) and standard business productivity tools

Nice To Haves

Experience working with Pharma but broad exposure to the healthcare ecosystem
Prior exposure to product feedback loops, customer advisory boards, or formal voice-of-customer programs
Familiarity with Veradigm's product and service portfolio or comparable EHR/practice management platforms

Responsibilities

Serve as the primary strategic partner to C-suite and senior pharma leadership within an assigned portfolio of enterprise accounts; own the full client relationship across clinical, commercial operational, and regulatory touchpoints
Build and maintain executive-level relationships through frequent on-site visits, quarterly business reviews (QBRs), and proactive engagement — establishing Veradigm as a trusted long-term partner
Understand and document client business plans and clinical objectives; develop and execute annual account plans focused on retention, optimization, and expansion
Analyze client financial position and utilization data to identify whitespace, and real world data and services opportunities ; translate findings into actionable pipeline and sales strategy
Drive ACV quota attainment and MBO performance through disciplined pipeline management, accurate forecasting, and timely opportunity progression
Advocate internally for client needs — surface product feedback, coordinate cross-functional issue resolution, and represent the client voice in roadmap and strategy discussions
Partner with RWE Consulting, Data Partnerships, Client Success, and A/R to ensure seamless delivery and proactive resolution of at-risk situations to drive expansion.
Maintain deep knowledge of Veradigm Real World Evidence solutions and data offerings and the applicable healthcare landscape to credibly advise executive stakeholders
Conduct whitespace and competitive analysis to expand Veradigm's footprint within each account and identify new use cases