Venue Services Assistant
About The Position
Venue Services strives to “Exceed the Expectation – Anticipate the Need – Be the Solution” for Utah State University’s on-campus event operations. Successful candidates will work with a small team of assistants to complete data entry, financial management, inventory sustainability, and administrative tasks for the Venue Services division. This team plays a vital role in supporting three core operations teams—the Audiovisual (AV) team, the Inside Setup team, and the Rental Equipment team. The Venue Services Office Assistants work under the direction of the Assistant Director of Venues. This position requires a balance of administrative precision, data analysis, customer service, and on-site event support. The Venue Services Assistant works closely with event coordinators, operations staff, and service partners to ensure seamless event execution and that financial responsibilities are fulfilled.
Requirements
- Experience with data entry and database management
- Willingness and ability to learn new skills or techniques
- Willingness to effectively assist with multiple room sets and cleaning projects when needed
Nice To Haves
- Experience with event management software
- Customer service or hospitality experience in an event setting
- Strong clerical and record-keeping skills
- Strong organization skills, attention to detail
- Strong proficiency in Microsoft Office Suite (Word, Excel), and the ability to learn event management software quickly and proficiently (training provided)
- Demonstrated skill in financial tracking, billing, or data analytics
Responsibilities
- Input labor hours for events from hour-tracking software into event management software, CourseDog, to ensure accurate billing
- Monitor equipment inventory quantities, condition, and demand/usage to meet long-term operational goals
- Collaborate with event coordinators to update financial statements with equipment charges for operations teams
- Audit and reconcile operations-related expenses (equipment, labor, etc.)
- Assist in editing and proofreading conference and/or event communications and documents
- Maintain accurate and timely notes for operations meetings
- Provide general customer service support for events and conferences as needed
- Assist with administrative projects as assigned to improve team functions
- Occasional on-site event support in customer service dispatch
- Occasional helping setup crews with jobs
Benefits
- Dual Career Assistance Program
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
