Venue Security - Citizens House of Blues Boston

Live Nation Entertainment•Boston, MA

12d•$16 - $20•Onsite

About The Position

Venue Security maintains the safety and security of all staff, artists, vendors, and guests during concerts as well as special events. Venue Security will work concerts & events in the music hall, Foundation Room, and Restaurant space at Citizens House of Blues Boston.

Requirements

One year experience working within a security field
Flexible schedule with the ability to work late nights, weekends, and occasional mornings
Ability to perform duties in a professional manner and appearance
Ability to make independent and good judgment decisions within proper policy and procedures
Position requires extended periods of prolonged standing and working on your feet
Read, write, and speak English fluently
Must be able to lift or move up to 50 lbs+ using proper lifting techniques
Must be able to work in an environment that is fast paced, loud and at times stressful
May occasionally be required to work outdoors in seasonal weather conditions
Acceptance of all venue events which includes various cultures, music & art forms

Nice To Haves

Bi-lingual
Experience working in a concert venue, barricade or in a live music environment
Customer Service experience
Experience recognizing valid ID’s
Experience in incident report documentation
Self-defense training
Experience using metal detection equipment
Crowd Manager certification
AED/CPR certification

Responsibilities

Conduct checks of guests and their belongings with metal detectors and pat downs to ensure that no prohibited or harmful items enter the venue
Check identification of any guest who appears to be under 30 years of age who are drinking alcoholic beverages inside the venue
Identify improper behavior and questionable individuals, alerting management
Communicate clearly using radios, hand signals and flashlights. Remain in constant contact throughout the shift
Support venue staff members in handling situations that arise in the cases of disorderly conduct, verbal or physical altercations
Assist with crowd control, keeping a good flow and avoid crowding
Prevent and resolve altercations among guests using de-escalation tactics. When required, assist with the removal of guests from the premises
Setting up and breaking down stanchions, bike racks, metal detectors, etc.
Safeguard against theft and property damage
During certain events, assist patrons over barricades
In the event of a building emergency, be prominent in the safe evacuation of guests and staff under the direction of management
After events, carry out security rounds of all areas of the facility, ensuring a safe environment and that all guests have cleared the building