VIP Host - Citizens House of Blues Boston
About The Position
Live Nation Entertainment is the world’s leading live entertainment company. The VIP Host role is responsible for being present at every show to upsell available VIP inventory to concert patrons. This role also serves as a resource of information for VIP clients regarding their experience within the House of Blues venue, including assistance with arrival and concert times. The VIP Host will provide proper recognition to Foundation Members, Live Nation Executives, and VIP clients to instill appreciation for their membership and patronage. Additionally, the role involves coordinating operations on the night of shows with the Ops Director, servers, and security, building strong relationships with Foundation Room members and VIP clients, and anticipating their needs. The VIP Host must maintain an articulate vocabulary, adapt and socialize with the current audience, and uphold exemplary and professional grooming standards. Occasional work at Special Events is also required.
Requirements
- High School Diploma or equivalent
- Working knowledge of high-end restaurant operations, seating procedures, guest relations, problem solving
- Experience in selling to high-end, VIP clients
- Skill in diplomacy, handling multiple tasks, verbal skills, organizational skills, and interpersonal skills
- Ability to diffuse possibly volatile situations with tact and diplomacy
- Must have a flexible schedule
Responsibilities
- Be present at every show to upsell available VIP inventory to concert patrons.
- Serve as a resource of information for VIP clients regarding their experience within the House of Blues venue.
- Provide assistance for VIP clients regarding the timing of their arrival and concert times.
- Give proper recognition to Foundation Members, Live Nation Executives and VIP clients to instill appreciation for their membership and patronage.
- Coordinate operations on night of shows with Ops Director, servers and security.
- Build strong relationships with Foundation Room members and VIP clients and have the ability to anticipate their needs.
- Maintain articulate vocabulary with the ability to adapt and socialize with current audience.
- Maintain exemplary and professional grooming standards.
- Occasionally work Special Events that are scheduled throughout the venue.
Benefits
- Equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.
- Consideration of qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and/or applicable laws in other areas.
- Afford equal employment opportunities to qualified individuals with a disability.
- Reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law.
- Participation in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations.
- Reasonable religious accommodations on a case-by-case basis.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
