Venue Representative -Madison, WI

Poseidon Digital • Madison, WI

1d • Onsite

About The Position

This is a US-based position and the successful applicant will be hired into WORLDS® (Poseidon's US-based partner company). WORLDS® is looking for responsible and outgoing individuals to represent them at their immersive, cinematic projection shows. This part-time role requires reliability, strong leadership, and the ability to create a smooth and enjoyable guest experience. WORLDS® produces fully immersive cinematic music and art projection shows for planetariums and giant-screen theaters, with the mission to relieve stress, evoke joy, and create a truly mesmerizing experience for audiences.

Requirements

• Minimum 2 years of customer service or event experience (hospitality, retail, or similar roles preferred).
• Strong verbal communication and interpersonal skills.
• Ability to take initiative and work independently.
• Comfortable working in a fast-paced, high-energy environment.
• Reliable transportation to and from the venue.
• Consistent availability for scheduled dates
• Tech-savvy and comfortable using iPhone apps, including WhatsApp.
• Reliable, punctual, and detail-oriented with excellent judgment.
• A proactive problem solver who stays calm under pressure.
• A team player with leadership skills, able to direct on-site venue staff when necessary.

Responsibilities

• Set up and take down signage, check-in tables, and merchandise displays, charge devices.
• Greet and check in guests, answer questions, and ensure a seamless audience experience.
• Facilitate sales, and track inventory as needed, report issues, request additional assets and merch as necessary.
• Monitor the event flow and quickly resolve any on-site issues.
• Maintain timely communication with the Venue Operations team and venue staff, relay concerns, and provide feedback for improvement.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed